The Volkswagen Car-Net App connects your Volkswagen* to your smartphone and smartwatch. Register your new vehicle for Car-Net services directly through the app.
The advantages of the Car-Net App include:

Get to your destination quicker with the "Guide & Inform" service bundle.
• Use your smartphone to conveniently send your destinations to your car
• Never be late again with the help of Time Manager

Get security-related notifications sent straight to your smartphone with the "Security & Service" bundle
• Keep an eye on your vehicle with Area Alerts
• Check the status of your doors and lights
• View your last parking position and find your vehicle
• Conveniently preheat your vehicle with the Online Auxiliary Heater**

The app has further useful functions for e-vehicles. The e-Manager allows you to check the charge level of your battery, or to start and stop the charging process. With the air conditioning system you are able to set your preferred temperature in the vehicle before you start your journey.
The registration process is even quicker and easier with the new Car-Net In-App registration feature.
Simply scan the VIN and activate your new vehicle.

*Functions vary depending on equipment. Requires Car-Net "Security & Service", Car-Net "Guide & Inform" or Car-Net "e-Remote"
**Dependent on model and available from model year 2018

What's New

Version 4.5.6

- Improvements and bug fixes

Ratings and Reviews

1.5 out of 5

114 Ratings

114 Ratings

Car-Net App


I’ve had my new GTE two months now, the Car-Net App has been working for a week and a half of the two months. For most of that time I’ve been unable to log in, the rest of the time the car just tells me “Error-Car-Net”. I emailed support and called them. The helpful guy on the phone told me lots of users are experiencing issues at the moment, I now realise he actually meant lots of users are experiencing issues at any given moment. I got a response to the email over a week later when the car net app was temporarily working again, so that was also no help. I love my car, but this is a big door dink in the whole experience for me, VW need to sort their act out, how far do you think you would get in a Tesla if the App didn’t work?

Good app


Used this app since I got my Golf GTE in August 2017. Each update does generally improve it. Useful app, use most days. Not the most reliable app, still useable, however I assume this may be the reliability of info receiving from and to the car. This app proved invaluable last month when the car was stolen (stolen keys). It allowed me to locate where the car was abandoned by the car thief within minutes of the car being dumped. Not sure what the outcome would have been if it was left there unattended any longer.

Disappointing app


I quite like the way the app is set up but it’s annoyingly temperamental. You plug the car in, it tells you how long ‘til it’s charged. You check later and it’s still counting down. You check again and realise it’s stopped talking to the car so you have to remember what time you plugged it in and how long it said. This is weird because I often stay quite close to the car (eg it’s on the drive outside the living room window!) and don’t have any problems connecting to start with so have no idea why it drops out later on. Also never managed to get the heat on from the app. All a bit gimmicky really.


159.4 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Albanian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Italian, Japanese, Latvian, Lithuanian, Macedonian, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Turkish, Ukrainian
Age Rating
Rated 4+
© Volkswagen AG


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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