iPhone Screenshots

Description

The Cigna Envoy® Mobile App is designed for Cigna Global Health Benefits® customers. Features available are based on the coverage you have with Cigna Global Health Benefits. If your ID card displays myCigna.com, please download the myCigna application to access your account.

You’re mobile. So are we. Manage your health benefits and submit claims from anywhere with a few taps and the Cigna Envoy Mobile App.

The Cigna Envoy Mobile App gives you fast, easy access to your family’s important health information while on the go. From your mobile device, you can:
• Submit claims and review and check the status of pending claims
• View and Print ID cards for the entire family
• Find health care professionals and facilities
• Message Cigna with questions or concerns

What’s New

Version 2.5.3

Updated compliance mandates

Ratings and Reviews

2.0 out of 5
26 Ratings
26 Ratings
Frustrated Cigna Customer ,

VERY POOR

This App is a huge disappointment. It is full of bugs, provides little or no information as to how a claim is progressing; you can't even view the details of a claim once it's been submitted. Add to this, any document that gets uploaded in support of a claim gets corrupted so about 2 weeks after a claim has been submitted you get an e mail asking for a copy of the original supporting documentation to be e mailed to the claim handler which further delays payment. Finally, the App provides no information as to what cover your entitled to and even though it has an e mail system imbedded within it, Cigna don't use it but instead e mail you directly. Come on Cigna spend some time and money to make this App fit for purpose or remove it from the App Store and insist that all of your customers use your website!!!!!

Simondp ,

Shockingly bad

Allows basic functionality. Needs TouchID, health plan info (detailed and summary), notifications (eg. new mail, claim status change, payment sent etc.).

Update: app supposedly redesigned for better experience. Really? All the above points still stand. The so-called dashboard is no such thing, just a pictorial menu. No TouchID or notifications. Can't email or view attachments. Way below average for what I'd expect from such a large organisation. Perhaps they should use proper developers rather than an intern? It's more a beta release. Oh, and all family members have to operate under one id so no medical confidentiality there then.

Poor.

CheekyAndre ,

Londonandre

I saw some bad reviews and dealing with insurance companies can be hard. I feel like a fraud even before beginning the process. But I uploaded my dentist receipts (some looking quite blurred) and with no questions asked, I got a refund within approx two weeks.

Information

Seller
Connecticut General Life Insurance Company
Size
43.4 MB
Category
Health & Fitness
Compatibility

Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© 2018 Cigna All Rights Reserved
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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