iPhone Screenshots

Description

Circuit Laundry App

Use our latest smart-scan technology - and pay for your laundry with your phone.

Make doing the laundry less of a hassle with a mobile app that's as easy-to-use as our washing machines and dryers! The Circuit Laundry app lets you top up your Circuit app account* in seconds, and then you're good to go...just turn up at your nearest Circuit launderette, load your laundry, scan a machine's QR code and select the programme you want to start - job done! Your credit will be adjusted automatically so you'll always have your circuit account balance to hand. No need to stay and watch your washing.

Once the washer or dryer gets going the app also gives you a countdown** that tells you how long there is to go until your laundry is done.

* Please note that your Circuit app account is separate to your laundry card account you access from the Circuit website. If you haven’t used the Circuit app before you will need to sign up separately on the app. Balances from your laundry card cannot be transferred to your Circuit app account and vice versa.

**The app will rely on your phone having a wi-fi, 3G or 4G signal inside the laundry room to activate the machines - and also to see the countdown on the cycle if you leave to do something else while your wash completes. As long as you're connected, you can see how long is left on your chosen cycle and get on with other things instead of waiting in the launderette.

By downloading this app, you agree to the following T&C's:

You accept that you have a non-exclusive licence to use the app. You agree not to copy the app or infringe our intellectual property rights in the app.

The minimum amount of top-up credit you can buy is £5.00. Your payment will be processed through PayPal and Circuit will not hold any card details.

You can apply for a refund of part-used top-up credit by emailing us at apprefund@circuit.co.uk with details of registered email address, the date of the in-App purchase, the amount of credit purchased, and the amount of credit to be refunded. No refund will be given on balances of less than £5.00. Refunds will incur an administration charge of £3.00, which will be deducted directly from the refund value. Refunds will be made using the payment method used for the purchase. No refund will be processed for any free credit. Unused credits will expire 12 months after the date of purchase. Please see our website www.circuit.co.uk for more information.

What's New

Version 2.3.0

Decimals fixed

Customer Reviews

1.1 out of 5

356 Ratings

356 Ratings

It really is the worst app & service I’ve ever dealt with!

CalumMcAlinden

Before I used Circuit laundry, I wasn’t concerned about all the negative reviews. I thought surely a laundry can’t go wrong that much? I was wrong though. I’ve been to the laundry twice this week only to discover that none of the machines will work. Only good think is Circuit answer the phone promptly, only to tell you that the problem “might” be fixed in the morning.

The app is very poorly designed, and as an app developer myself I cannot comprehend how incompetent their development team must be. The app clearly hasn’t been adequately tested, for example one screen advertises “Top up be £15 and receive an extra £0!”. Also, the timer on the app is considerably shorter than the cycle on the machine, so the app always says the cycle has finished when it hasn’t. These issues have been around for ages so I am sure Circuit are aware of them. I’m sure any competent developer should be able to fix these issues in minutes, so I’m baffled that they continue to exist.

I will be forwarding my concerns to my university, because in my opinion they should re-evaluate their decision to allow Circuit in its current state to operate on university premises.

I’m now preparing to go to bed with no pyjamas on a bare mattress with no pillow cases or duvet cover because it is muddy from the sports kit I put on top of it when I was going to the out-of-order laundry.

Dear god...

Sam the wise man

There are many things in the world that are horrible. War, famine, slavery. However none of these come close to the horrors of using this stupid and painful app. It took about 10 minuted to work and in that time I had to use two different machines. And yet for some reason it decided to charge me £8.00!!!! This being for a wash that would have cost £2! It decided that my attempts to get it to work should set me back £6 more than needed. I can only imagine that the moron who developed this system is a sick and twisted person who spends there days urinating on war memorials and killing Koalas. Using the app has been the most painful experience of my life (and I've broken my arm). My only hope is if you are reading this you will learn from my suffering and go on to live your life to the full!

Disgusting customer service and never works

HannahBronwen

Literally don't both with this at all just go to a local laundrette or use someone's house because this company is horrific, cheated me out of £15 by claiming they'd call me back about a refund the next day and then when I called them back said they would only accept claims about the last 24 hours, so made me wait around for a day so they wouldn't have to give me a refund.
Made a disabled girl wait for half an hour in a cold laundry room to call them back when it suited them so they would sort out the problem with the machine...surprise! They didn't sort out the machine in the end and just wasted everyone's time
They're just taking advantage of students knowing many people are too scared to make further complaints

Information

Seller
Greenwald Industries
Size
2.8 MB
Category
Utilities
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English, French, Italian, Portuguese, Spanish
Age Rating
Rated 4+
Copyright
© Circuit Laundry
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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