Parcels Made Easy

Send, return and collect parcels from our network of over 6,000 stores.

Our app makes it easy to keep sight of your returned items and sent parcels, all from the convenience of your smartphone. Sending a parcel? Simply scan the barcode on your label or enter a code to follow your parcel’s progress, and store it safely in your account. Want to return an unwanted item? Create returns labels from your smartphone to send items back to over 300 retailers. You can also use our app to search for your nearest CollectPlus store, wherever you’re located in the UK.

Use our app to:
- Send a parcel from any of our 6,000 local stores
- Track the progress of your sent parcels
- Create returns labels for 300+ retailers
- Track the progress of your returns
- Find your nearest CollectPlus store
- View CollectPlus stores on a map
- Create and view a CollectPlus account
- Review CollectPlus on Trustpilot
- Keep all your orders in one place
- Read the CollectPlus blog for online shopping tips and inspiration

What's New

Version 1.9.2

Minor bug fixes.

Ratings and Reviews

3.8 out of 5
28 Ratings
28 Ratings

Waste of time

Downloaded this app as I had 5 parcels coming click and collect that I needed ASAP but was working, so I wanted to track them all so I could then nip out of work to collect them all. In the morning they where all down as expected today. One was delivered in the morning, so I waited for the others thinking they would maybe arrive in the afternoon. Nothing. And when I’ve gone back on the app today, one says ready for collection, one says misrouted, and all the information it said on the other 3 has disappeared so don’t know what’s going on with them. Just pointless when you can’t trust the information they provide


Pleased to see the app has been updated for the iPhone X

I’m pleased to see the app has been updated for the iPhone X. A useful app that I use quite a lot, and also it now looks good on the iPhone X larger and more higher resolution screen.

Well done developer 🙂👍🏻


Nearly perfect:

Love the app and services, but the design is not the most intuitive and the inability to remove parcels from ‘My Parcels’ tab is annoying. Please add this function in a future update and I will change review to five stars.


Drop and Collect Ltd.
119.7 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
Rated 4+
© 2015 Drop and Collect Ltd


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.