iPhone Screenshots

Description

The Cumberland Mobile Banking app allows our personal and business banking customers to:

- quickly view your account balances without logging on using our Balance Peek feature
- log on with Touch ID (compatible devices)
- view the balances of all current accounts, savings accounts and mortgages
- search the recent transactions of all current accounts and eSavings accounts
- transfer money between your current accounts and eSavings accounts
- manage your Direct Debits
- transfer money to your savings accounts
- make payments to existing payees (not including some business users)
- communicate with us securely within the app via message
- register your overseas travel plans to allow your debit card to be used abroad
- send up to £500 per day to another person or business using just their mobile phone number with our Pay2Mobile* service. You can also receive payments from others using just your mobile number

* Pay2Mobile is part of Paym; a national payments service which connects the current accounts and mobile phone numbers of over 40 million customers of the participating banks and building societies.

We will not charge you to use our Mobile Banking app, although use may incur data use charges from your network provider.

The app is compatible with, though not optimised, for iPads.

Terms & Conditions apply.

Go to https://www.cumberland.co.uk/current-accounts to apply for a Cumberland current account online.

If you already have a Cumberland current account and wish to use Internet and Mobile Banking and Pay2Mobile, contact us via https://www.cumberland.co.uk/about/contact.

Paym and the Paym logo are registered trademarks and used under licence from Payments Council Limited (or its successors in title).

SAFE & SECURE USE OF OUR APP

Our app has been designed to protect you and your money. If you are ever an innocent victim of fraud as a result of your use of it, we will fully reimburse the money taken from your account, but you must also take all precautions we recommend to ensure that your devices are secure and that your personal details are kept safe:

1. Check that your mobile device is sufficiently protected against the risk of downloading malware (malicious software) or viruses.

2. Always PIN-protect your mobile device and do not store your Passcode on it. Always log out of, or navigate away from, the app when you have finished using it.

3. Avoid using public Wi-Fi and disable Bluetooth when using the app.

4. Only ever download the app from the official app stores we have approved.

5. Do not install the app on jailbroken devices (i.e. a handset which has had its default operating system restrictions removed).

6. If you believe that your Passcode is known by another person you should change it immediately using the 'I forgot my Passcode' function in the app.

7. Do not allow anyone else to store their fingerprint(s) on your phone for use in logging onto apps. For security reasons and to ensure the safety of Touch ID within the App, you should store your own fingerprint(s) only.

8. Do not share you mobile device with others as without the need to login, the balance peek functionality is still available meaning that account balances may be visible to third parties if the device is not used securely.

We recommend that you take the following precautions to protect yourself if you lose your phone:

1. Treat your mobile device like your wallet - keep it safe at all times.

2. Make a note of your IMEI (International Mobile Equipment Identity) number. This will allow your operator to disable your phone. Type *#06# into your handset to get your IMEI number.

3. Register your phone on the Immobilise National Property Register (www.immobilise.com) - there’s a better chance of you being reunited with your mobile device if it is recovered.

4. Advise us immediately if you lose your mobile device by calling our Customer Service Team. You should also contact your mobile network service provider immediately.

What's New

Version 1.15.702

Visual rebrand plus the addition of the ability to manage Direct Debits and search current account transactions

Ratings and Reviews

5 out of 5

8 Ratings

8 Ratings

Fabulous app

Therealgrumpyguts

An essential app if you are a Cumberland customer; I use it daily to check balances, make internal transfers and to send money (although you need to set up any new payees from a desktop first). It’s also great for sending messages to the bank and notifying them when you wish to use your debit cards when traveling abroad. Heartily recommended.

Does the job!

Fellwanderer

Works well and is an essential App. I use daily. I would like to be able to access Bank Statements within the App. & would like Touch ID functionality added instead of a passcode.

Another year on and we now have Fingerprint login which works very very well . Would still like to be able to access bank statements however.

This App. is essential for me & works very well. Thanks to Dev. Team.

Developer Response

Thanks for updating your review Fellwanderer. I am interested to speak to you in more detail about your wish to access statements. If you are prepared to do this, can you please email me (Craig Bright) on marketing@cumberland.co.uk? Many thanks, Craig.

Huge improvements

diatesseron

The new app is a huge improvement over the previous app which was lacking and, well, broken.

Paying people is now a breeze and reviewing previous transactions is a nice feature.

Logging into the website is now not needed as often as the app takes care of most things.

Information

Seller
Cumberland Building Society
Size
30.3 MB
Category
Finance
Compatibility
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© Cumberland Building Society 2017
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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