Deliveroo - Restaurant Food Delivery
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Deliveroo lets you order food from the best loved restaurants around you to your door - in an average of 32 minutes.
Available in the UK, Australia, Belgium, France, Germany, Hong Kong, Ireland, Italy, The Netherlands, Singapore, Spain and UAE.
**UK & Ireland**
London, Dublin, Aberdeen, Bath, Birmingham, Bournemouth, Brighton, Bristol, Cambridge, Cardiff, Cheltenham, Chester, Cork, Coventry, Derby, Edinburgh, Exeter, Galway, Glasgow, Guildford, Leeds, Leicester, Liverpool, Manchester, Newcastle, Norwich, Nottingham, Oxford, Reading, Sheffield, Southampton and York.
Hong Kong and Singapore.
Melbourne and Sydney.
**Rest of Europe**
Amsterdam, Brussels, Barcelona, Madrid, Bordeaux, Lille, Lyon, Paris, Berlin, Dusseldorf, Frankfurt, Hamburg, Munich, Milan.
- Order from hundreds of restaurants, including names like Busaba Eathai, Carluccio's, Gourmet Burger Kitchen, MEATliquor, Pho as well as many top quality independents.
- Enjoy the best burgers in town, the tastiest sushi in the neighbourhood or the most authentic pizzas around in the comfort of your own four walls.
- Get your food just as the chef intended with our super fast deliveries.
If you’re enjoying Deliveroo, please take a minute to rate us on the App Store. Thanks for your support!
What's New in Version 2.7.0
We make frequent improvements to the app. Update to the latest version to make the most of Deliveroo!
A great app! Whenever there's an issue with the time of the delivery, they let you know by text with an apology, it's comprehensive and easy to use, I use it all the time!
The only thing I'd say is that sometimes the app gets confused about my location and shows me restaurants that don't deliver to my area. Also there was an occasion when a driver didn't expect to go into my building, because he couldn't leave his bike, so I had to go and meet him. But those are rare, and mostly I love this app!
Very bad customer service
Food arrived late and totally cold. Once the food was collected from restaurant and rider get another job to do, they blocked me from tracking him out. I tried to speak to customer service, but they are useless, some of them don't speak english very well and telling you different story evert 5 minutes. All I got from them was sorry, but our rider got another job. Spoken to one their managers, first she said her name is Ramona, in 2 minutes time she said John and was promising she never said any other name, but she is not allowed to give me any of their details, not even her name. that's disrespect me! Make your own opinion
Appalling customer service
Not only did they deliver to the wrong address, I got an angry phone call from the delivery guy yelling at me. On top of that, their customer service team seemed to treat this as business as usual and shrugged this off. Quite frankly they are not worth charging a premium for a service *that* appalling. They need to sort out their customer service if they want to have any customers.
My advice to you if you care about actually having dinner and not running around in the middle of the night trying to find your order is to use a different app.
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- Category: Food & Drink
- Updated: 03 January 2017
- Version: 2.7.0
- Size: 36.4 MB
- Languages: English, Chinese, Dutch, French, German, Italian, Simplified Chinese, Spanish, Traditional Chinese
- Developer: ROOFOODS LTD
- © 2016 Roofoods Limited
Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.