The E.ON Energy app is the easiest way to make payments and top up your account. Get to know your energy bill and understand your energy usage, wherever and whenever.
Log in to access your personalised energy hub, and explore the new dashboard. There, you can view your up-to-date energy usage and quickly access your most recent bill.
Download the E.ON Energy app to start managing your energy account today. You’ll also be able to
• Send gas and electricity meter readings, using the in-app torch to help you when it’s dark
• Pay your energy bill
• Use the energy tracker to see when your energy is costing you more
• Get tips from our free energy saving advice
Quickly find emergency contact numbers
• View a simple breakdown of your latest bill
• Manage more than one account
You will need an online E.ON account to use the app – but that’ll make it easier for you to manage your energy usage and understand your account. Go to https://www.eonenergy.com/for-your-home/your-account/register to register online.
Compatible with iPhone, iPad, and iPod touch and now requires iOS 8.0 or later.
Ratings and Reviews
Could be much much better
I don’t usually write reviews but I wanted to for this app because for such a massive company with so much money it is unbelievable that this is the app they chose to use for its customers. When you log in it hardly ever tells you your balance it just searches and searches for it, then almost every time I top up it freezes and I have to turn my phone off and then on again for it to work and even then it takes ages to do it. The two stars are because I no longer have to go to the shops to buy the electricity but most of the time it was quicker when I did. I did wonder if it is just me or my phone or internet connection but after speaking to other people with the same issue it seems that it is the app. Please please try to sort it theses issues. I am tempted to even switch suppliers and I’ve been with eon for years and years.
Good morning Dowotudo1977, I'm really sorry that you've had these issues with the app. It is good to see that you're able to top up so I'm pleased to see that. You can see your balance, you need to press B on the physical meter, or press the cog wheel icon on the display monitor. Thank you for your feedback Helena
Pointless flaky simply doesn’t work
Just crap - contacted eon several times and been fobbed off - and told a loada c**p doesn’t update absolutely pointless
And a pointless response... plse do credit your customers with some level of common sense ... yes made loadsa calls ... yes can use the luddite process of going online or having another call to advise of meter read and SURELY the whole point of a smart meter & app was that the process removed scrambling around taking meter reads ????? going online ??? Logging meter reads PHAH! Exhausted all routes hence exposing the flaw on here ! May not be a deal breaker when choosing e.on as a supplier but at least let’s all have realistic expectations that process doesn’t work based on anecdotal evidence and time wasted to sort
Plse don’t contact me to tell me the obvious ! Yes I’ve entered readings yes yes yes just sort yer flaky app ... really isn’t operator error on my part !
I'm really sorry that you feel this way and that the phone call to us wasn't helpful. have you had a look at the full online account and entered some meter reads? You can then produce a real time bill and go from there. The app does need the account to have billed first before it can work. Thanks
Generally ok, but room for improvement…
I really like having the control of being able to enter readings myself; there’s nothing worse than a meter reader knocking on my door at just gone 8:00am to get to a meter that isn’t technically inside my actual flat!
I don’t like that the app promotes new things, but when you click to get more information you are taken to an in-app version of the online website that you have to log into yet again! Either have the info available via the app, or don’t promote it on the app!
App could also be a touch faster when updating the account balance etc. after I enter new readings!
Up to six family members will be able to use this app with Family Sharing enabled.