Echo - making your NHS repeat prescriptions painless.
- 9.6 rating on Trustpilot
- A unique team of GPs, pharmacists & engineers
- Completely free to use (non-exemption charges apply)
Ordering repeat prescriptions has never been easier. Download the app today.
Please note that Echo is currently only available in England.
NO MORE QUEUEING
Eleventh-hour dashes to the pharmacy are now a thing of the past. When you use Echo, you get your vital repeat prescription delivered for free. Echo sends your prescription in slick, discreet packaging via Royal Mail, ensuring a speedy and safe medicine delivery.
Need to order insulin or other chilled medication? Not a problem - it’s packed in state-of-the-art WoolCool insulation and sent via signed-for Royal Mail 24.
MORE TIME FOR YOU
Echo cuts out the stress, sending you reminders for when to take your prescription and how much to take. By managing your prescription from the ease of your smartphone or tablet, you’ll be saving yourself time that would otherwise be spent on sorting out the correct doses - leaving more time to do the things you love.
KEEP THE DOCTOR AWAY
By improving communication between you, your doctor, and pharmacist, Echo helps you stay on top of both your prescriptions and your health - reducing the need for unnecessary trips to the GP. All in all, a happier outcome for both you and your doctor.
PEACE OF MIND
Echo prompts you to reorder 10 days before your current course runs out, meaning there’s plenty of time to place your order and ensure your meds arrive safely. The app’s free reminder service also ensures you’ll never miss a dose.
If anything goes wrong during the order, Echo’s team of certified pharmacists will be on hand to guide you through the process.
A HELPING HAND
With Echo, you can manage the medication of a loved one. Add any friend or relative and order their medicine, and receive reminders for when they need to take it. You’ll then be able to reorder on their behalf, all from the ease of your smartphone or tablet.
What people are saying about Echo:
- “The new way to make the medicine go down.” — The Times
- “Struggle to get your medications on time? Echo is the app for you.” — The Evening Standard
- “Echo has completely removed the headache of ordering repeat prescriptions.” — Murray, Echo user
- “Fantastic app. Seemed too good to be true but really does what it says.” — Chloe, Echo user
- “A life-changing service at the touch of a button.” — Pieter, Echo user
It's now much easier to add a new prepayment certificate or exemption. Plus, we can now remind you when they're about to expire.
Ratings and Reviews
I have 4 ongoing prescriptions that all run out at various intervals . This app has allowed me to keep track of what needs ordering and when , and is amazingly fast with fantastic communication.
It’s taken the stress and hassle of having to drop into the surgery for a repeat prescription, then allowing the surgery 24/48 hours to produce the prescription, then another 24/48 hrs before I can collect it from the designated pharmacy , all of which requires explaining at length what I need , why and when.
Now, it’s just a tap on my phone to confirm I do need the prescription that they’re reminding me of and waiting a couple of days for it to arrive in the post. They communicate all along the way about each stage of the process so you know what’s happening and when to expect it and it requires very little effort at all to get what you need.
My lifestyle is busy and often stressful and this has reduced so much Aggravation for me that I’m really grateful the app exists 🙌🏻🙌🏻🙌🏻
Big thumbs up for me 👍🏻👍🏻👍🏻
Fantastic Customer Service
My GP has been really difficult with approving requests and I have had terrible experiences with other prescription services as provided by Lloyd's, Boots etc. but these people are actually really dedicated to helping you out as much as possible.
Even when there is a major problem with your prescription they respond to your queries and communicate with the GP/pharmacy on your behalf promptly. They will always keep you informed of how the process is going and dispatch your items as fast as humanly possible. I had an ongoing issue with receiving an inhaler but as soon as they got the go ahead from the GP it was with me *less than 24 hours* after their confirmation message.
The app is very nicely designed from an aesthetic and practical standpoint. I cannot fault this service. For such a young company who face intense pressure from their user base, they provide a level a service far superior to much larger, more established businesses. Someone give them a medal.
⭐⭐⭐⭐⭐ ABSOLUTELY AMAZING SERVICE ⭐⭐⭐⭐⭐
Interestingly it is exactly a year since I happened across ECHO and I’m quite ashamed to say this is my first review. It never crossed my mind to leave a review but if ever a service deserved a glowing report this one certainly does.
Takes all the hard work & hassle away from ordering and collecting medications.
In the year I have been using ECHO I have never had any problems. Recently I misplaced a packet of my tablets and following a brief message via the App I received a notification to say a replacement had been dispatched!
I noticed a 1 star review this service received from a disgruntled user...
It is not for me to surmise as I don’t know what happened but having worked in a GP practice for years, having prescribed countless prescriptions on a daily basis besides doing numerous other chores in that same day I’d say as an experienced practitioner that I for one would have welcomed a service like this!
The disgruntled user is only one of hundreds of reviews and the GP he/she refers to in their review as being wary of “medtech” companies like ECHO because of cockups well that GP may well have made many more cockups and probably is of old school and cannot stand the thought of change.
I’d have given this service more than 5 stars if possible. Thank you ECHO! 😊
- Metabolic Healthcare Ltd
- 127.1 MB
- Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- You must be at least 17 years old to download this application.
- Frequent/Intense Medical/Treatment Information
- Frequent/Intense Alcohol, Tobacco, or Drug Use or References
- © Metabolic Healthcare Ltd
Up to six family members will be able to use this app with Family Sharing enabled.