The must-have app for electric car drivers. Gives you access to Britain’s only national network of electricity pumps – The Electric Highway.
Around 300 electricity pumps on Britain’s motorway network. Find your nearest pump and charge for up to 45 minutes.
The app allows
• Sign in with your Eco ID or your Ecotricity energy account details
• Create a new Eco ID – if you don’t have an energy account
• Be a guest user – no sign-in, just add your credit card details each time you charge your car
• Add your car – so we can show you pumps relevant to your car
• Add a credit card so you just have to use the 3 digit security code on the back
• Lists the 10 closest pumps to you
• It will tell you status of the pump – online, offline or in use
• You will be able to add/remove the pump in your favourites' list
• If you’ve registered a car, it’ll tell you which ones are compatible
• Full atlas and Gazeteer functionality to find pumps and navigation by Apple Maps to pumps
Charge your Car
• Start and stop of charge via app
• Payment via app
• Only requires entry of credit card security number.
• Compatible with all pure EVs, including Nissan LEAF, Renault Zoe, and BMW i3
• Compatible with hybrid vehicles, including Mistubishi Outlander PHEV – only recommended for vehicles that are rapid charge compatible due to the slow rate of charging experienced by other hybrids.
From the home screen you can now create and access a list of your favourite pumps - no need to search every time. Customer feedback has also helped us to identify a few small general bugs in the system which we've now fixed with this release.
Ratings and Reviews
No map showing charger locations
This is more of a review of what the app is missing, than its actual performance / usability.
I'm thinking of getting an EV, and I like the ethos of Ecotricity, Vince Dale is like a 'Lidl' version Elon Musk, for the UK 😃. I was hoping the App had a map showing all the Ecotricity charge points, however it only has the option to scan it if you happen to stumble across one. I live in Cornwall and I know there's one at Lands End, however that's not really central. I'm suspicious that was only installed as a marketing gimmick, so they could say they cover Lands End to John O groats. They only have one other in Cornwall close to Bodmin, not really practical for any daily commuting anywhere. I think they need to pepper a few more around the region if it's to be a viable network down here, and before I get an EV.
App forgets user info & other bugs
The app forgets user info every time it shuts. So, every single time it is used, you are forced to login in AGAIN with user Id and password. That’s really poor and it is hard to see how that was missed in testing. In addition, if you start a charging session and inadvertently close the app, the app doesn’t remember that you have a charging session in use so you can’t see the status of the charge. Lastly, if you try and start a charging session and at the last minute, it doesn’t work due to a faulty cable or connection, there is no “Cancel” option in the app to terminate the session (and exiting the app doesn’t do it either). Please fix these faults.
This company is operating a monopoly offering cheaper car charging to people who power there home with there company. If your not a home customer they charge you a connection fee prior to charging and a higher rate per kilowatt! where as if your a home customer you don’t have to pay these extra prices. Please share this as it’s a disgrace. Also disabling £12 every time you charge which takes up to 6 days to be freed up from your account. I contacted parliament and spoke to transport and they are now looking into this as they were unaware about the £12 fee . Build a Facebook page and get people aware.
Up to six family members will be able to use this app with Family Sharing enabled.