By Engagor NV
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Engage with your customers from all your social accounts: reply, assign tasks to team members, publish, see more details and history, … all from one app.
Engagor is the engagement and insights platform for your social business.
This app is accessible for all Engagor clients, excluding trial users. Want to know more? Check our website !
Use the Engagor Mobile App to:
-Access your inbox from anywhere
-Handle all incoming mentions and directly engage with your customers from the inbox
-See more details about specific mentions and view the history
-View profile information of your influencers, prospects, and customers
-Publish and reply directly from your linked profiles all within one app
The Engagor Mobile App is the perfect companion to your Engagor account. Get started right from the mobile app!
On Twitter: @engagor
On Facebook: http://facebook.com/engagor
What's New in Version 1.1.1
This v1.1 release of the Engagor Mobile Application focuses on stability, speed, improved support for newer devices and porting functionality. Managing your inbox and publishing new social messages is now more feature complete in this version. In short: you will be able to get more done in a timelier manner on your mobile device.
We have added support for choosing a custom date range throughout the whole application. You can now travel back in time to see which messages you received a few months ago.
When assigning a mention to your coworker, you can notify them via email.
Push notifications sent to your phone (about assignments, new messages or folder alerts) now redirect to a meaningful place, instead of just opening the application.
You can now upload photos in the posts you publish.
Similarly you can now pick a future date to schedule messages from the mobile app.
When messages are awaiting approval you can now quickly swipe to approve or deny them.
Mentions that are sent for approval now also support assigning. Messages sent for approval, scheduled, published or drafted messages also support tag editing & deleting. Any action on a mention will now also be shown in a history.
Publisher folders now have search functionality so you can search in the history of messages that were posted through Engagor.
As you can now also use saved filters in publisher folders, we've made those available in the app as well.
Editing mentions has become more powerful; we've included support to edit sentiment for a mention (when our engine got it wrong), you can quickly add a few notes and you can now delete messages from your inboxes.
If we know the CTR (click through rate) of a link in a post, we'll display it next to the link.
In a folder, click the batch edit icon to resolve or delete a ton of messages in bulk at once.
And finally, we've updated the design and brought the application up to date for newer devices and screen sizes.
FIXED: Some users with passwords with special characters had problems logging in. Which was important to fix for those who use a super-duper-safe-password you can hardly remember.
FIXED: Endless scrolling in folders now works smoother, and while we were at it we've fixed that we now show all mentions waiting for approval, instead of just the last 20.
FIXED: Contact detail screens were missing custom attributes and tag information that was added to the contact.
FIXED: We now distinguish between inbox zero, folders that are still loading or folders that are actually empty. So you actually know what's going on.