Market Force Information® works with hundreds of the world’s largest consumer companies helping them protect their brand’s reputation, delight customers and make more money through location-level solutions.
The solutions provide a robust framework for measuring and improving operational excellence, customer experience, and financial KPI's—these include: mystery shopping, customer experience surveys, predictive analytics, market research, social media, KnowledgeForce® technology platform and more.
Mystery shoppers: Find nearby shop assignments from our mobile app, complete questionnaires, and upload questionnaires and images from your phone.
Internal auditors: Upload your own questionnaire for your internal employees to complete audits and upload information to KnowledgeForce.
- Minor bug fixes
Ratings and Reviews
User Preference Isn't The Same
On the website I've selected the types of assignments I prefer however when I log in (which btw is extremely annoying because the app requests your password every time) I get the ones I don't want and there isn't a filter option which means I've got to scroll through to find the assignments of my preference. It's great to have an app but what's the use when it's not user friendly. Give us either an option to remember password or use fingerprint to log in. Give us a filter option to decide what assignments we want and what distance we would like to travel.
I feel that the app speeds things up for me and it is also really useful when your out to quickly check. I also find it easier to do the reports on. I would definitely recommend.
Not fully functional
I primarily use the app for checking the notes once I’ve accepted a job via the desktop version, as this app doesn’t appear to show you the dates and times for the available jobs.
Up to six family members will be able to use this app with Family Sharing enabled.