By Eugene Bennett
This app is only available on the App Store for iOS devices.
With the ez Service App, businesses can easily manage field workers, schedule and track jobs in real-time and invoice the same day.
Targeted at field workers in small & medium sized businesses, this App works in conjunction with the ez Field Service software for a complete mobile workforce management solution.
ez Service App is an easy to use, powerful job management solution which will enhance job productivity and streamline operations for more effective job and resource management.
KEY BENEFITS OF ez SERVICE APP FOR FIELD SERVICE ENGINEERS/TECHNICIANS
• Native iPhone App – Faster performance & reliability for greater mobility. Works online or offline – great when no mobile connection in the field.
• View Scheduled Jobs/Work Orders for the day with details - create a new job list at any time & receive job alerts with full details.
• Start, pause and complete jobs with automatic timing & GPS tracking.
• Create & fill out electronic job progress dockets and standard forms in real time – make admin less a hassle.
• Instantly view Customer Service History & parts used on the job 24/7.
• View Customer addresses with GPS Sat Nav directions & timings – get to the customer on time.
• Manages Maintenance & Contracts highly effectively
• Captures images & electronic signatures for documentation - signed contract/photo of damaged equipment/certification documents etc.
• Find Customer Sites instantly – generate lead opportunities on the road
• Logs time & material for each job – even without network coverage
• All jobs are synced back to the office - in real time
• Customised "eforms" also available
This App works with the ez Field Service software & is designed for field workers who service, install and maintain equipment – such as Intruder Alarm, CCTV, Fire & Security, Electricians, Refrigeration, Heating & Ventilation, Plumbing, Property Management, Construction & Courier companies etc
Please Note: You must be an ez Management customer to use this App.
ez Management website
Continued use of GPS running in the background can dramatically decrease battery life.
What's New in Version 2.2.12
Uses Touch ID
Edit images and add them to job as before.
Extra fields for site records.
Edit engineer notes.
Much more refined synchronisation process reduces the data volume transferred between server and app.
Facility for engineers to enter and edit key holders list.
Item in Checklist can be made to appear in red if text for item starts with *red* on the checklist item description
Keyholders can be added or edited on the app