Facetune: Photo Retouch & AI 4+

Used to be the best photo editing app out there both in terms of features and functionality but this recent update has ruined what used to be a golden photo editing app. The two most used tools Reshape and Paint which have always been free to use are now chargeable and only available under their subscription model. I understand the concept of freemium features but why would you revoke access to free features to charge existing users? They could have just added additional features to the premium subscription instead of doing this. Uninstalling after being a loyal user for 3 years

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I loved Facetune and used to use it all of the time to enhance my photos but they’re slowly turning everything into paid features and it’s getting a bit cheeky now.
First they only made a few special tools paid for, and now probably more than half of the app is paid for. AND THEN they made it so that you could only edit 3 photos a week without paying for a subscription. What if I want to edit a few photos to make a collage or something? Well I’m screwed. I have to wait until next week 😐. Then they added a watermark to you’re photos and I was like “Well that’s okay you can get a version without the watermark for free too.” Well guess what? They removed the free no watermark feature too now.
I used to love Facetune but, no offence, you need to stop being so money hungry. I’m sure you made plenty of money off of people’s wages with the previous simple subscription before you added all these crummy features. Bring back the old Facetune!
Anyways, sorry for the rant lol.

Thanks for your review and for your suggestion. This sounds like a great idea and I will be sure to pass it along to our developers for them to consider. Please feel free to get in touch if you have any questions or more suggestions.

Up until a few days ago, the reshape and a few of the key face features were still usable without a subscription. Opened the app today and suddenly these seem to be locked behind a paywall.

These were the only reasons why I used the app over the free versions of Photoshop and Lightroom. Really disappointing that they would take away previously free tools rather than work on innovative features to increase the likelihood that users would pay for the subscription.

Update: The developer’s response as expected ignores the actual point of the review. The issue is that the “changes” you’ve made and “advanced features” used to be free to use, and are now locked behind a paywall. There were some interesting features like AI enhancements and more in-depth face tools that were in the subscription version previously that might have been of interest to more frequent users, but the basic reshape and selected face tools are no longer available. It’s the removal of features that people have been accessing up until this last week or so that is the issue.

We appreciate your feedback. We're sorry to hear that you're not satisfied with the changes we've made. We believe that our premium version offers a lot of value with its advanced features. Nonetheless, we'll take your feedback into consideration as we continue to grow our Facetune app.