iPhone Screenshots


Ford Accident Management is a new model, developed by Ford to counter the increases seen in the total cost of repair claims caused by ‘claims farming’.
These ‘added’ costs have been felt by the public in the form of higher premiums on their car insurance.

Ford Accident Management is free to any Ford customer.

The Ford model offers cost transparency to the Insurers, repairers and customers.
Ford Motor Company will not receive any direct revenue, nor receive or pay any referral fees (claims farming) with regards to the programme. This will significantly reduce the total cost of repair.

Ford recognises that in some cases there is a real need for Personal Injury assistance, and in such cases will refer the customer to a reputable firm of solicitors (for no fee) who will deal with the case at a reduced cost to the Insurance company involved.

Similarly Ford will be replacing the normal credit hire model with a flat fee model, removing any inducement for the repair process to be longer than it needs to be. The savings on hire due to less time in the bodyshop will be seen by the insurance companies.

Ford sees its revenue stream coming from potential increases in parts sales, car sales and increased volumes in Ford Rental hires.

The Ford model largely reflects the recommendations set out in the House of Commons Transport Committee report.

Benefits to our customers include, a single free phone number for life, vehicle recovery, available whatever the age of the Ford vehicle and whether the customer is a driver or a passenger. The Repair will be carried out by a Ford Accident Repair Centre using Genuine Ford parts fitted by Ford trained technicians following Ford repair methods.

Benefits to the Insurer include a reduction in the total cost of claims, transparent costs, a reduction in claims farming and rental charges. Right repair first time driving customer satisfaction and retention and reducing cycle times.

What's New

Version 1.05

Unspecified fixes to speed up the app

Ratings and Reviews

1.9 out of 5

15 Ratings

15 Ratings

Brilliant App


App works great, the service runs like a dream... I had an accident and before I called my insurance I saw this App advertised when I went to the local dealer for some advice. I down loaded it, registered my details hit the help button and they rang me straight away. Literally 10 minutes later it was all sorted, no hassle at all. They collected my car, gave me a replacement and dropped mine back. Never left the house and no catches? Lots of useful other stuff in the App as well although it would be nice if you could book a service with it but not complaining!

Useful app. But had to update on web


Like others I've had an issue with updating new car details - specifically freezing on trying to change dates. Having got a new car and insurance this was an issue. I managed to update it on the website and once everything is there it's a very useful app.



Used to be okay but is now rubbish. I've just changed my car but if freezes on the screen when trying to input the new data/date etc, absolute rubbish.


White Room Consortium Ltd
8.4 MB
Requires iOS 5.0 or later. Compatible with iPhone, iPad and iPod touch.
English, German, Northern Sami, Spanish
Age Rating
Rated 4+
© White Room Consortium


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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