Description

FordPass makes owning a Ford easier than ever.

You can use it to find restaurants and cafes, petrol stations and parking spaces. Then you can send the locations straight to your in-car navigation system. Not only that, but you can keep your car at its best with Vehicle Health Alerts too. And soon, FordPass Connect (built into new Ford vehicles) will even let you control features of your car remotely. All through the FordPass app.

Just download the app, add your vehicle details, and all this is at your fingertips:

Discover somewhere new with FIND

• Search for the best priced fuel stations in the local area or along your route.
• Find parking spots, compare prices, and pin their location so you can find your car later
• Discover cafes, restaurants, cinemas and more.

Keep your car working at its best with MOVE

• Get Vehicle Health Alerts, like tyre pressure and fuel level warnings sent to your phone
• Connect your phone to your vehicle, so you can keep track of your efficiency with Fuel Reports.
• Get achievements and insights for the distances you’re travelling.
• See your Owner’s Manual so you don’t have to dig it out of the glove box
• View the opening hours and contact information for your Ford Dealer
• Book a service directly through the app
• See a useful guide to what all the warning lights on your dashboard mean.

And there’s even more to come with FORDPASS CONNECT
Soon, FordPass Connect will let you pair your phone with your car to unlock a range of even more useful features.

• Get up to 4G Wi-Fi in your car for a maximum of ten devices
• Live Traffic updates your in-car navigation system with real time traffic information
• Use your phone to lock/unlock your car remotely.

What’s New

Version 2.10

Our team have been working hard to fix any pesky bugs and keep your FordPass experience running smoothly.

Ratings and Reviews

4.2 out of 5
3.4K Ratings

3.4K Ratings

Stigman357835 ,

Great idea but doesn’t work

At first kept crashing then I could only get fuel level and not traffic updates, I rang and spoke to guide who first said I should get and then when it wouldn’t work said they had made a mistake and I don’t get traffic updates. Gave up using it but now I can’t see fuel level but do get traffic updates ???? Seems in America they can unlock and lock the car start the engine and run a maintenance routine for engine starting. All we seem to be able to do is book a service and look at not very accurate parking things I don’t want anyway as prefer to ring. Looking up destination and sending it to the car is a nice idea but again my app just keeps crashing and coming up with error. The car is only 1 year 4 months old and I’ve owned it for 3 months it’s a 66 plate wish there was somewhere I could take it to get it sorted but no one seems interested and keep ringing the guides doesn’t seem to get me anywhere just consumes my time. Very disappointed Ford. My son VW has a dongle he attached and works faultlessly now

Developer Response ,

We're sorry to hear you've been experiencing this. You would need to select the alternative route, which would be the pink route, in order to avoid any traffic. You would not be receive continuous updates throughout the journey, you would need to choose the route beforehand which would be based on the traffic situation at that time. I hope that makes sense. Unlocking the car through the app is currently available in the US. It is in the pipeline for Europe, but we just don't have a specific date at the moment. We would like to talk with you about the issues you are experiencing with the app, and you can contact us through the Guide button. If you are experiencing any issues related specifically to the vehicle, you would need to speak to your dealership, as they would be the ones with this knowledge who are best placed to help. Thank you for all of your comments, it is really important for us to receive as much feedback as possible, as the app is being continually developed. SWB

Derped-up ,

Awful

Trust ford app gave me, the driver of a ford car the ability to see my car history, car details, mot history, schedule service This app is truly awful in comparison. Please Ford, I couldn’t care less about my dealer location or where the nearest petrol station is. This is embarrassingly bad. Get back to basics and give us the information we need, which is what the Trust Ford app did.
If you can do any of the above, please advise, as I couldn’t find any of the information the old app gave. And if it’s that hard to find, this app is badly designed.
Update - I note the development team nor anyone from Ford responded to the comments. So if someone outside of Ford can explain how I can find my service history, next service, and MOT (Uk only) please advise. I’m not here to knock Ford, just explaining what is actually useful to a Ford owner, and that is something you should be listening to. If there’s a reason why this info can’t be provided, that’s fine, but at least let Ford owners know that it’s something you can’t access using the app.

Developer Response ,

Dear Derped-up, thank you for your comment. We kindly suggest you to contact our FordPass Guides through the app. They will be happy to assist and provide you with all the relevant information that you are requesting. Thank you. SE

Manicmont ,

Won’t connect to car

All I can say is that this app has so far wasted about three hours of my time!! I have a 6 month old Fiesta ST-3 with a B&O sync3 satnav system and have followed the guide as instructed. I’ve used the chat twice and they have supposed to escalated to the technical department. I’ve tried connecting the sync3 to WiFi which it does but when i try to update that it is a continual loop saying searching for updates. 30 minutes wasting fuel as the car had to be running!! The app still won’t connect and the system can’t seem to find updates. Come on Ford get this sorted. I never had an issue with my wife’s Vauxhall onstar it worked seamlessly been able to locate the vehicle as well as keep progress in engine and tyre pressures. Her new Citroen system also works faultlessly too. I love my new car but this app is simply useless and I feel very let down.

Information

Seller
Ford Motor Company
Size
228.2 MB
Category
Lifestyle
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, iPad Pro (9.7-inch), iPad Pro (9.7-inch) Wi‑Fi + Cellular, iPad Wi-Fi (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9-inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5-inch), iPad Pro (10.5-inch) Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch)Wi-Fi + Cellular, iPad Pro (12.9-inch), iPad Pro (12.9-inch) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi-Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular and iPod touch.

Languages

English, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Norwegian Bokmål, Polish, Portuguese, Romanian, Spanish, Swedish

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© Ford Motor Company
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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