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FordPass is your key to smarter mobility. Make every move smarter without switching from app to app. In this new release, you’ll experience a refreshed interface and benefit from a dynamic range of features, including:

> Arrive stress-free and on time with Live Traffic using SYNC 3® and AppLink™¹.
> Pin your parking spot so that it’s easy to find your car in unfamiliar locations.
> Add your vehicle and receive real-time vehicle information, including fuel, oil levels and tyre pressures².
> Instantly access a Hertz 24/7 vehicles at stores including: IKEA, Bunnings, B&Q and Costco.

> From coffee shops to cinemas, send destinations from your phone directly to your in-car navigation¹.
> Find fuel conveniently en route.
> Discover parking and likely costs across the UK.

> Get one-to-one help from our friendly Ford Guides via phone, live chat or email³.
> Explore video tutorials and helpful articles.
> View important vehicle information, including your Owner’s Manual and warranty information.
> With roadside assistance, help is always there when you need it⁴.

> Access and manage your car finance through Ford Credit.
> Receive in-app messages and alerts, tailored to you and your vehicle’s needs.

This is just the beginning. More features are in the works, including remote control features on our connected vehicles.

Think of FordPass as your own personal journey assistant. Whether you own a Ford, a vehicle from another manufacturer, or even if you live in the city and don’t own a car, FordPass can help you find smarter ways to move. The way the world moves is changing. Join us and help shape the way you move tomorrow.

As Henry Ford said, “If everyone is moving forward together, then success takes care of itself.”

Learn more about the entire FordPass platform at https://www.ford.co.uk/owner/owner-services/fordpass

We love to hear your feedback. So, get in touch with our Ford Guides with any suggestions and recommendations.

¹ Live Traffic updates & Connected Navigation features require the use of a navigation system, and connection of a smartphone to the car’s Ford SYNC® 3 with AppLink™ system. This can be done via a USB cable for Apple® handsets and Bluetooth for Android handsets.
² Fuel level & tyre pressure tracking requires the use of Ford 3® and AppLink™.
³ Guides are available Monday to Saturday 10am to 9pm via live chat and telephone.
⁴ Ford Roadside Assistance is also available with every Ford service from the date of service for 12 months, or until the next service is due, whichever comes first (at participating dealers only).

What's New

Version 2.0.1

In the latest version of FordPass you'll find:

> A refreshed user interface that makes navigating the app easier.
> A new Find section that allows you to locate nearby destinations easily.
> A new Move section that acts as a hub for all your vehicles’ important information.

Ratings and Reviews

4 out of 5

948 Ratings

948 Ratings

Great idea but doesn’t work


At first kept crashing then I could only get fuel level and not traffic updates, I rang and spoke to guide who first said I should get and then when it wouldn’t work said they had made a mistake and I don’t get traffic updates. Gave up using it but now I can’t see fuel level but do get traffic updates ???? Seems in America they can unlock and lock the car start the engine and run a maintenance routine for engine starting. All we seem to be able to do is book a service and look at not very accurate parking things I don’t want anyway as prefer to ring. Looking up destination and sending it to the car is a nice idea but again my app just keeps crashing and coming up with error. The car is only 1 year 4 months old and I’ve owned it for 3 months it’s a 66 plate wish there was somewhere I could take it to get it sorted but no one seems interested and keep ringing the guides doesn’t seem to get me anywhere just consumes my time. Very disappointed Ford. My son VW has a dongle he attached and works faultlessly now

Developer Response

We're sorry to hear you've been experiencing this. You would need to select the alternative route, which would be the pink route, in order to avoid any traffic. You would not be receive continuous updates throughout the journey, you would need to choose the route beforehand which would be based on the traffic situation at that time. I hope that makes sense. Unlocking the car through the app is currently available in the US. It is in the pipeline for Europe, but we just don't have a specific date at the moment. We would like to talk with you about the issues you are experiencing with the app, and you can contact us through the Guide button. If you are experiencing any issues related specifically to the vehicle, you would need to speak to your dealership, as they would be the ones with this knowledge who are best placed to help. Thank you for all of your comments, it is really important for us to receive as much feedback as possible, as the app is being continually developed. SWB

A bit buggy


I like the idea, but data transfer seems to be an issue connect via USB, Bluetooth or Wifi should now be an option and I understand FordPass is Ford and CarPlay is apple, but it's now the drivers has to choose? I would suggest if the driver has a iPhone give him FordPass and forget CarPlay. Connection should be via USB, Bluetooth or Wifi. Ford Pass has fuel and mileage information, tyre pressure and other car data using any of these connection methods. iOS 11.2.6 fixed the USB connection media player issue and FordPass version 1.14.2 fixed Sync crash when connected via USB to Sync. It now works I’ve Increased my ratting to 4 stars.

Well done Developers

Andrew Harrison

Developer Response

Apologies for the delayed response, aharrison539996. We appreciate your comments and will ensure these are sent to the relevant team, so that they can bear your suggestions in mind, going forward. If you would like to talk to us a little more about this, please call or chat with a Guide, or email fpeu@ford.com. Thanks. SWB



This is just like sync, the Ford website & Ford customer experience, poorly conceived, & poorly executed. Badges? Who cares? Rewards? What rewards? You should be able to put your name into this app & everything be at hand. Ford credit info, vehicles you own, technical service bulletins etc with out you having to manually do it all, find the paperwork, wrestle with the pointlessness of the whole app. I can see the eventual use but frankly I don’t have time for all the form filling faff, or the constant ‘refer to handbook’ cope outs. This is lazy & not a good or useful experience.

Developer Response

Thank you for taking the time to leave us your feedback. The Rewards section is something we are still developing at the moment. If you would like to talk to us about suggestions you may have that you think would improve your experience, please contact us through the Guide button, or email fpeu@ford.com. SWB


Ford Motor Company
240.5 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Danish, Dutch, Finnish, French, German, Italian, Norwegian Bokmål, Polish, Portuguese, Spanish, Swedish
Age Rating
Rated 4+
© Ford Motor Company


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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