MyGlasgow is a mobile phone app that enables you to report issues to Glasgow City Council.
You can attach photos, video or any other contextual information to your report and pin point the exact location via integration with Google Maps.
Once submitted your report is routed to Glasgow City Council for processing and allocation to the relevant Service Delivery Team.
There are many features to MyGlasgow
- Submit a report.
- Receive information about your submitted report by SMS, push notification or email.
- View your submitted reports.
- Add notes to existing reports.
- News and events.
- Search for Council facilities near to your current location.
- View local information, e.g. council tax bands, planning applications, jobs, etc.
- View the incident using Google Street View.
- Integrated help.
WHAT ISSUES CAN YOU REPORT?
You can submit reports for issues such as;
- Missed bin collection
- Broken parking meter
- Illegal fly posting
- Parking meter
- A broken street light
- Pot holes
- Illegal dumping of waste
- Dog fouling
HOW DO YOU SUBMIT A REPORT?
To submit a report you must capture certain information.
Select the category of the report.
- Complete the questions.
- Capture the evidence, either a photo or video.
- Enter the location.
- Submit the report.
If you have any enquiries please contact the 'MyGlasgow' Team at contact@MyCouncilServices.com or visit us at http://www.glasgow.gov.uk/
Continued use of GPS running in the background can dramatically decrease battery life.
- Important bug fixes.
Ratings and Reviews
Used to be good
This app used to be good but it now feels like the council has messed to much with it and its got horribly bureaucratic without any user testing . You used to only have to tell it where you lived once then it knew for future requests , now asking for a bulk uplift is like that bit in the generation game where you had to list all the items on a conveyor belt. Its got far too many fields to fill in , no freetext or photo option , takes forever you’d be quicker phoning . A great idea ruined .
Map section lets it down
Idea is brilliant.
Problem is when I get to the action of locating the problem. The current location bit work and I can't manually add a pin.
I did manage to report something. Emailed back saying it had been added to the planned works but this was 4 months ago and still hasn't been fixed. Would like it if the report would stay 'open' on the app until fixed but appreciate that's a fair bit of extra work.
Gets the Job Done!
This app has never failed me. For getting bulk waste uplifted quickly, reporting fly tipping and its other functions, this works brilliantly and I’m impressed with how the Council respond. Get it, use it and tell all your friends and neighbours about it!
Up to six family members will be able to use this app with Family Sharing enabled.