Screenshots

Description

Green Star Energy is a trusted provider of simple, low-cost energy tariffs. What's more, all customers enjoy electricity that is 99.9% backed by renewable sources. The new Green Star app from Green Star Energy allows you to take control of your account, whenever and wherever you like:
- Submit your meter reading anytime
- Pay your bill
- See how much energy you have used this month compared to last
- Download your statements
- Keep up to date with Green Star Energy notifications
- See your account details, including which tariff you’re on

What's New

Version 1.0.26

Fixed minor issues.

Ratings and Reviews

1.7 out of 5

22 Ratings

22 Ratings

Doesn't remember you details

IfanGwern

Even though I make sure the 'Remember Me' box is ticked every time I log in, it never remembers, which means I have to painstakingly insert my e-Mail address and password EVERY SINGLE TIME I want to use the app, which happens to be a lot now because I'm keeping track of my recent bill. And by the way, this might not be a problem with the app but when I set up my contract with Green Star I agreed that a quarterly bill would be calculated. Instead they slapped me in the face with a huge bill 8 months into the contract. Not what I agreed to and now my bank balance is suffering.

Disappointed

new disappointed customer

After a difficult start the app eventually linked to my account .. so far so good but I made 2 extra payments through it and both have not been acknowledged Wrote several complaints emails to eventually been told that should they not be able to trace my payments, I would have to go to the ombudsman!! Total lack of customer support Tariff is not bad but they really not up to the demand Don’t know if I ll stay with them if they don’t find my missing payments!! ( thankfully I have evidence from my bank statements)

Needs a lot of work

Darren3686

Most of the features do not work properly which makes this app awful. Doesn't take meter readings or generate a bill. Cannot live chat through it.
Not fit for purpose.

Information

Seller
HUDSON ENERGY SUPPLY UK LIMITED
*WEA.AppPages.Size*
15 MB
Category
Utilities
Compatibility
Requires iOS 8.1 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2016 Green Star Energy
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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