Hailo - The Taxi App.
By Hailo Network Ltd.
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Hailo - the safe and easy way to book a cab. Set your pickup location, select a car of your choice, tap Request Taxi and that’s it! Available in the UK - London, Manchester, Leeds, Liverpool | Ireland - Nationwide | Spain - Barcelona, Madrid | Singapore - Nationwide.
Track your taxi after you book in real time as it comes to pick you up in minutes. Or just kick back and relax: we’ll notify you when your taxi has arrived. Payments are simple and happen right from the app so you can just hop out when you arrive at your destination. And safety is a top Hailo priority -- all of our cab drivers are licensed by the local authority.
Here’s what our users say about us:
* Get app. Best drivers in the world and safe. Would highly recommend
* Works really well. Easy to use and you get an immediate record of the trip
* Superb app. A professional driver that's been trained and knows where he's going
* Travel has never been so easy! Great great app
* Most convenient public travel app
Why choose Hailo?
Setting your travel or pickup location is a breeze:
We integrate with Foursquare and we remember your frequently used locations.
Ireland - Whether in a classic taxi or a luxury car, it’s easy to choose how you want to roll.
London - Choose from either a classic black cab or a six seater Mercedes Vito.
Never again agree to pay for a fare without knowing about how much it will cost. To use our fare quote feature, enter your travel destination, and we’ll give you an estimate of how much your journey will cost. Then all you do is book!
An easy way to pay:
No more fussing with paying for your taxi. Enter your card in our app and we’ll safely and securely keep it stored. Add multiple cards if you want, and you can switch between them for any trip. For those that must, don’t worry as you can still pay with cash, for those on business it’s a plus!
You can now use Apple Pay to pay for your journeys. Simply select Apple Pay as your payment option when hailing your next ride. (Available in London only).
Getting a Hailo Car in is now as simple as checking the time. Hailo for Apple Watch lets you book a taxi and track its progress as it heads to you. See driver details, adjust your tip onboard and rate the driver at the end of your journey.
Trip History and Receipts:
Handy dandy receipts are kept in your history for those on business, and we’ll also email you a copy at the end of your hectic trip around London.
Recover lost items:
One day we left our wallet in the back of a cab and it made for a pretty bad day. So we built a feature that allows Hailo passengers to recover their lost property easily.
Need a wheelchair accessible taxi? No problem, flip the accessibility switch on, book and we’ll only send accessible vehicles. Easy Peasy!
Twitter & Facebook integration:
This is major because if you don’t tweet or post about your journey, how do people know it actually happened? Did it actually happen?
Let people know at:
Visit our website for more info:
Follow us on:
What's New in Version 4.43
Pre-booking your Hailo from the airport? Enter your flight number and rest easy. Your driver will collect you at the right time even if you're delayed.
And remember, London users can also collect Avios points for every Hailo trip they take. Find out all about it here: https://blog.hailoapp.com/2015/09/01/hailo-and-avios-fly-together
The App to end all Apps
Having booked about 500 cabs with Hailo since November 2011 (my legs got crushed by a car, hence the need for taxis), I am a very satisfied customer. The service has noticeably improved in terms of the speed and reliability of getting cabs—I believe that there are now over 14,000 drivers. The area covered seems to have improved as well.
Advance booking is here!
Apart from the slick, easy to use nature of the app, which I like to think Steve Jobs would have approved of, I particularly appreciate the automatic emailing of receipts—very handy for expenses.
My limited experience of booking minicabs was that they were either more expensive (booking charges) for central London or didn't turn up. Just the meter fare (+ optional tip) for Hailo.
The attention to detail in this app is awesome: little things, like the up to five minute’s waiting time before starting the meter, to behind-the-scenes things such as the clever algorithms which determine where the demand for cabs is.
Tip for the disabled/hard of walking: the passenger side drop-seat swings out—ask the driver to release the seat—which makes it easier to get in. Not on some older models or the six-seaters.
The cream always rises to the top
A great app with great drivers who know where they are going. They have studied hard for this and it is a real job to them not a spare time thing that they dip in and out of when it suits them. The likes of uber will eventually dumb everything profession down, from selling houses to seeing a doctor. It really is the race to the bottom. I believe we should support people who have put effort into a profession and understand cheap isn't always cheap. The one thing you can't buy is time that's why using a black cab over uber is the best way to get around London Town. Save our iconic black taxis and stop this dumbing down of all we do.
Terrible customer service
The app might work fine - but beware the customer service. I ordered a taxi and when it arrived, it wasn't big enough for my party. I apologised to the driver (who had only travelled from 3 minutes away anyway) and cancelled the journey. Within a minute or so, my account was suspended. That was 3 days ago and despite sending 4 emails to the helpline, I've not even had a response, let alone an explanation or my account reactivated. Cabify or Uber are much better in my experience.
- Category: Travel
- Updated: 13 February 2017
- Version: 4.43
- Size: 33.2 MB
- Apple Watch: Yes
- Languages: English, Basque, Catalan, Danish, Dutch, French, Galician, German, Hebrew, Italian, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Turkish
- Developer: Hailo Network Ltd.
- © Hailo Network Holdings Ltd.
Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.