iPhone Screenshots

Description

Enjoy a better coffee experience at Harris + Hoole. The H+H app has been designed with you in mind and provides you with the quickest route to pay for your coffee and collect those all-important stamps you just can’t do without.

Mobile Payments
Use your phone to easily pay for your order. Your stamps will be added at the same time - all with one quick scan of the phone.

'My Activity’
Your receipts and coffee admin in one place.

App Only Loyalty
Our loyalty programme is now App only. Earn stamps with every coffee you buy and your 7th is on us; the most generous on the High St.

What's New

Version 4.7.10

You can now save your H+H loyalty card to your Apple Pay wallet.

More improvements coming your way. Please let us know your ideas by contacting us at appsupport@harrisandhoole.co.uk

Ratings and Reviews

2.4 out of 5
30 Ratings
30 Ratings

Endless updates

MatthewP

This app is updated on a weekly basis. It’s so annoying, because every time it updates it logs you out “for security reasons” (despite the fact no other mainstream app does so). Even if you use a password manager to copy and paste your passwords (eg no human error) it still has problems logging in so you end up continually resetting your password after updates. Everything is just a pain in the bum with this, and for the sake of a loyalty card it’s just not worth it.

Developer Response

Hello, Thank you for your review. The app should only log you out for two reasons: if you log in your account on a different device or after extended periods of inactivity. If you regularly access your account from a single device you should not be logged out of your account. Let us know if anything else comes up - we're always happy to help!

Where's my money gone?

trumpetboy24

I had a balance of around £20 but haven't been into a shop for a year or more as I've been away working. I updated the app but, when I looked at it today as I may be near a shop later, the balance has gone. I logged into my account successfully but it's showing no activity.

Developer Response

Hello, Thank you for your rating. As we've changed the app works at the beginning of the year, you are no longer able to keep credit in your app. We have sent multiple emails informing users about this change. Please contact us on appsupport@harrisandhoole.co.uk and we will be happy to refund any funds which remained in your account when the change was made. Best, your Harris+Hoole App support team

App needs sorting out NOW

aitchWH

I’ve been using the app for ages and it is steadily getting worse. Today I found that it had ‘lost’ all my completed cards for free drinks and won’t let me log in or verify. I feel very sorry for the staff in the coffee shops who are faced with grumpy customers through no fault of their own

Developer Response

Hello, thank you for your rating. We're really sorry to hear that - could you please send us your account details (the email address you used to register for your app) to appsupport@harrisandhoole.co.uk so we can help you locate your stamps? Thank you in advance, we're looking forward to hearing from you. Your Harris + Hoole App support team

Information

Seller
Yoyo Wallet Ltd
Size
103.3 MB
Category
Food & Drink
Compatibility
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2018 Harris + Hoole
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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