Heathrow Airport Guide
By Heathrow Airport Limited
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Even if you only ever fly from Heathrow once in your life, the all-new Heathrow app is your ideal travel companion.
The app brings you everything you need, right when you need it. Whether you’re on the way to, from or through the airport. Wherever in the world you happen to be.
• Get live flight updates with a new tracker service
• Make every journey easier with travel notifications and prompts
• Plan your onward journey with our connections planner
• Book Heathrow Long Stay Parking
• See the latest offers in shops and restaurants
• View maps of the terminal to find your way around
• Check the weather where you’re going
• See your Heathrow Rewards balance
• Redeem your rewards and see exclusive offers.
Whether you’d like to get prompts to help you on your journey, or you just want to make the most of your time in the terminal, watch our video to see how your app makes everything possible. Put Heathrow in your pocket – download our new app now.
What's coming next:
LHR app on Wearable and scan my boarding pass
What's New in Version 5.0
"What’s new in version 5.0"
We’ve kept all the interactive features to check on flights and make shopping at Heathrow easier, while adding some great extras too:
REAL-TIME FLIGHT INFORMATION
Get flight information updated in real time and minute by minute – so you can check exactly when your flight is leaving, or when a flight will land.
REAL-TIME JOURNEY PLANNER
Use our new journey planner to plan journeys to and from Heathrow, with all the latest travel information available in real time.
Get news on discounts and offers at leading retailers in Heathrow, for everything from fashion and accessories through to technology and entertainment.
Access your Heathrow Rewards card through the app to check your balance and redeem your points.
Our new app is packed full of improved functions to make a huge difference, whether you’re travelling, connecting or shopping.
Take control of your journey anywhere and anytime. Download the new app now.
Update has broken app
I don't know who develops this app, or who Heathrow's head of digital is, but they just don't seem able to get themselves together over this app. The old awful layout is gone, yes. But the new visuals are nothing given that the potentially useful features of this app - flight info and push notifications have been broken by this recent update. It's so easy to rip into apps in these reviews - and I'll try not to - but I just don't understand how they can get this wrong so consistently. It could be a terrific app. As it stands, it doesn't even do the basics. Someone needs to up their game - and at the very least test the app before release.
The new Heathrow app
The new Heathrow app looks much fancier than the previous version and it's easy to use but unfortunatley it hasn't got better. Some of the useful information didn't make it to the new app like when the flight is on approach or arrived to the gate. There are however some useless information like the time to scheduled departure and arrival. It should show the difference between the scheduled and actual times to make that timer useful. People wants to know if the flight is early, on time or delayed.
So this version has a lot of potential but sadly it's just not there to beat the previous version.
Still a great airport app - faster and more stable
The new Heathrow app is much better than previous versions and also better than the other airport apps I've tried. Data is updated quickly and reliably. Destination info is great incl weather and city guides. So much faster!!!