By Heathrow Express
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Travelling between Heathrow and Central London? Heathrow Express is the fastest way to travel taking just 15 minutes every 15 minutes. Save time and avoid the queues by buying tickets in advance through the Heathrow Express mobile app.
Travel the smarter way between Heathrow and Central London:
- Journey planning and train times
- View next train time information
- Buy tickets quickly on the go
- Store all your tickets on your smartphone
- Save your preferred payment card details
- Download tickets to Passbook
What's New in Version 2.2.4
For this update we have made some bug fixes.
Don't believe the departure times
Just ran like an Olympic Athelstan from the plane because the app said I had six minutes before departure. I got to the platform to discover that the train had gone 1 minute earlier!
Why do they deceive customers like this? It's not beyond the wisdom of the app developers to link to the ACTUAL departure times shown on the platform notices!
For £37 for a 30 minute round trip you would expect better than this. Even put a little label to say that this is the published timetable and that actual departures may vary!
Great in theory but poor execution
This app would be amazing if it worked as advertised. However it crashes when adding a credit card so I can't buy tickets through it, and I also get an error message when searching for timetables.
So pretty much the only thing I can use it for is to see the timing of the next train, which is worth two stars to me.
Please fix it asap!
Doesn't work with the new version of iOS.
I used to use the app every week on my weekly commute to Heathrow. Landed yesterday tried to buy my ticket and keeps saying I am offline. Reinstalled and still same error. Don't waste your time. Extremely poor service by Heathrow Express given the cost of the tickets and the drive to push away from paper tickets to electronic.