Henchman is your exclusive members-only luxury concierge service. Operating in central London our team of Henchman are devoted to saving time in your busy lives. Dressed to impress, Henchman drivers provide you a platform for on-demand delivery, which can include food, drink, documents, laundry, repairs, shopping, gifts or even if you’ve forgot something and need it picked up.
Henchman is focussed on you. Our service is built on quality and speed, therefore restricting access allows us to ensure each and every member is catered for correctly. You can acquire a membership to Henchman through the app store.
Food & Drink - Unlike other on-demand food providers, your choices are not limited with Henchman. We will pick up from anywhere you wish. We have curated the finest collections of restaurants available to you in the heart of the capital. Can’t find what you’re looking for? Hit “Get me anything” and place your order there.
Laundry & Repairs - Need something picked up or dropped of but simply do not have the time? Simply request a Henchman and you will no longer have to worry about it.
Forgot Something? - Whether its at the gym, left at home, or still in the office - it’s no longer a problem. Henchman will have it to you within the hour.
Shopping? - If you need a new outfit for tonight, or have a few bits missing from the fridge, we’ll save you the trip to the shops. Send us a list and a driver will be at the store within 30 minutes.
Get Me Anything? - We have a custom order feature designed to cater for your specific demands. Need something that hasn’t been mentioned? Just ask us.
Real Time Tracking:
Get live order updates and track your Henchman in real time with GPS tracking and order updates every step of the way.
We’re always there for you:
Our client service team are always on hand if you need any help with your order at all whether its progress updates, changing your order or simply to say hello. Just hit the ‘call us’ button and we’ll be right with you.
Our service is restricted to central (zone 1 & parts of zone 2) London. Though you do not have to ‘reside in these area’s to have an account, your requests must be within the area to use our services.
Terms of Service:
Subscription / Membership Details:
Acquiring a membership to Henchman provides you with access to our luxury concierge club, allowing you to use any of its features and access its constantly updating content.
Membership costs £24.99 per month
> Payment will be charged to iTunes Account at confirmation of purchase
> Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
> Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal
> Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase
> No cancellation of the current subscription is allowed during active subscription period
Minor bug fixes to ensure smoother running, small changes to subscription to ensure VIP subscribers are rewarded.
Ratings and Reviews
Useless app, horrible customer service that sometimes doesn’t even respond to you. Takes a minimum of an hour for any food no matter how close. Overpriced and uses less. Seriously don’t download this app it is useless
Very poor service, very bad customer service
Ordered foot at 7:45pm, ETA was maximum 85mins. Never received the food and no answers from the customer service either. Really do not recommend the app, as it is not worth paying for such a “luxury service”.
I used the henchman app recently to get food delivered when my husband and I were let down by another delivery service. It came in 40 minutes, understandably we had to ping it in the microwave for a little bit but my husband and I were both really pleased with the service as the restaurant was the other side of their catchment area. Will use again.
- Henchman and Co Ltd
- 107.3 MB
- Food & Drink
- Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- © 2015 Henchman and Co Ltd.
- In-App Purchases
- Henchman Subscription £24.99
Up to six family members will be able to use this app with Family Sharing enabled.