Hoover Wizard is the App that enables you to manage and control all the connected appliances by Hoover. Thanks to an extensive package of extra features created exclusively for the App you will have the opportunity to best benefit from the appliances enlarged functionality.
Hoover Wizard App controls all the connected appliances equipped with Wi-Fi or One Touch technology via compatible mobile devices.
The Hoover connected range includes products for washing (washing machines, washer dryers, tumble dryers and dishwashers) for cooking (ovens, hobs and hoods) and for food conservation (refrigerators).
More information available on www.hooverwizard.com and www.hooveronetouch.com.
If you need support, please contact your local Hoover Customer Service (you can find the references on the official website), or write us: email@example.com (**)
- problem details
- product serial number
- model of your smartphone/tablet
- App version
- Operating System version of your smartphone/tablet
(*) Interaction with One Touch products is limited on smartphones without NFC technology, on all tablets and all iOS devices. However, you can access additional contents, quick links with assistance and manuals.
(**) Service available in Italian and English
Thank you for downloading Hoover Wizard.
We update our app regularly so we can make it better for you and introduce new functions.
Get the latest version for all the available features. In this release:
- AXI washing machines and washer dryers optimization
- AXI dishwashers optimization
- Minor bug fixing
Ratings and Reviews
Still Needs Improvements
While I was having a new kitchen installed I took the opportunity to replace all my appliances for integrated. And at the same time made them all WiFi
After a lot of research it appears that Hoover are the only company to offer integrated WiFi washing machine, tumble dryer and dishwasher
Also I bought 2 Hoover WiFi Induction Hobs
And 2 new Hoover WiFi Ovens.
So I bought 7 appliances in total
After doing my research and reading reviews to make sure I’m making the right move?
I lot people moan about the NCF lack of functionality on iOS, personally who needs it, NCF only works with in 20cm so your practically at the appliance any way to just turn it on.
I know iOS now supports NCF other than Payments but I believe Hoover would have to rewrite the whole app as one telephone support guy mentioned.
My major gripe is my new WiFi Oven is not even listed in their database so I can not even connect to it.
My Hob won’t lock into the WiFi while setting up.
And it took me about 5 attempts to connect to the other appliances I’ve tried for WiFi,
I had to change my router SSID to all lower case. As the app kept saying I was offline.
Bit of a ball ache as I had to reconnect all my nest cams and hue bridges
Multi support for more than 1 of the same device would be great?
Developer Response ,
we thank you for purchasing Hoover appliances. Your choice to buy all integrated and connected appliance it's great. You will not regret.
Thanks also for your report. Know the opinion of our customers is important for us.
The Hoover Wizard team
One or two niggles.
I use this app with iOS and I find that, even though I have to remember to enable the WiFi on my washer-dryer EVERY SINGLE TIME, because it doesn’t have an option to default to WiFi on, the app is still really useful - up to a point...
Firstly, take a look at the screen in the washer-dryer wizard where the user chooses white, coloured or dark options. The white T-shirt is dark and the dark T-shirt is white! Very confusing.
The other, and more major, issue I’ve found so far is that selecting “high-heat dry” from the programme menu not only fails to launch the programme but crashes the app.
This happens every time. It simply doesn’t work. I have not discovered any other programmes that fail so it is not a connectivity issue.
Those issues aside, I rather enjoyed the moment when I forgot to turn the machine on and was able to set the programme and turn it on while stopped in a stationery traffic queue a mile from my house (as a passenger, of course).
Receiving a notification to inform me my washing is dry is rather cool too!
I understand that is new technology so there are bound to be a few teething problems but I’m sure the development team will continue to make improvements to this very promising app. I can’t wait for the updates!
I bought a full suite of appliances with one touch and read the reviews on the basis of one touch and the app.
After £1500 spent on the Hoover brand I find that the app is complete junk and after inputting serial numbers find that it basically sends you (badly) to a website with a few more clicks you can see your user manual. I feel most sorry for the people that have spent the time building an app like this, it would not even qualify as a high school technology project. I’m not sure why you wasted your time and I’m all this appointed with the marketing teams involved at Hoover who have pushed their products across the UK retailers in this fashion where the majority of users will be Apple users, to find their new purchases do not work with their phone. Hugely disappointed and would advise people to only buy the product for its all the features not for its connectivity
Developer Response ,
As indicated in the user manual, Smart Touch products are equipped with NFC proximity technology that does not provide remote control (prerequisite for Smart Fi Plus products, with Wi-Fi technology). Apple devices are not equipped with NFC technology (or are not enabled for functions other than payment services).You can interact with the machine and take advantage of the potential offered by Smart Touch only with the Android smartphone equipped with the NFC technology. This is not a malfunction.
The Hoover Wizard team
- CANDY HOOVER GROUP SRL
- 288.6 MB
- Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
- English, Croatian, Czech, Dutch, French, German, Greek, Italian, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Slovenian, Spanish, Turkish
- Age Rating
- Rated 4+
- © CANDY HOOVER GROUP SRL
Up to six family members will be able to use this app with Family Sharing enabled.