hugo is your new trusty sidekick that makes travel simpler and smarter.
feel waitless – live and scheduled bus times from across the East Midlands so you’ll never miss another bus.
personalise your travel – save your home and work locations as well as favourite stops and trips. Check for traffic advice and get updates on the latest travel info.
plan-tastic – making a new trip? hugo will give you the best options with step-by-step details to make it simple. You can even set a reminder for when you need to set off.
Nottingham, Derby, Leicester, Loughborough, Ilkeston, Long Eaton, Ashborune, Belper, Burton, Mansfield, Heanor, Ripley and Hucknall.
Nottingham City Transport
keep in touch – hugo’s aim is to make travel simpler and smarter. If you have any comments or suggestions please email our tech guru on firstname.lastname@example.org
just a few minor updates to make hugo a better travel sidekick.
we won’t bore you with the details, it’s mostly squashing bugs and improving stability.
oh, and notifications will now work on ios devices!
keep giving us your feedback, and we’ll keep the updates coming.
Ratings and Reviews
Clunky and irrelevant
I don't understand why this app exists. It appears to be trying to reinvent the wheel. Public transport apps exist that are better, even Google and Apple Maps do a far better job at finding routes. Surely the man-hours spent developing this would have been better invested in providing live Trentbarton bus times to other apps?
The design is terrible too. It feels like it was designed for old 4" iPhones - everything is massive and looks terrible on Plus or X size iPhones. Also, what's with the animated logo every time you start it? I get less of a fanfare when I restart my iPhone. Those precious seconds that I have to wait while it animates makes all the difference when trying to decide if I need to run to the bus stop or not!
I'm just going to stick to my bookmarks to the live times on the Trentbarton website. At least they come up instantly.
Not the best
I get the kinch bus alot and it is always late. This app is advertised on the buses and bus stops to give a live time the bus will be at a specific stop and where it is at that moment. However, whenever i have uploaded the app needing to know where my bus is , it almost everytime said there is no connection and simply wouldnt load what i wanted. But this alwyas happens when i have perfectly fine connection. It kept coming up with" no information please check internet connection" i dont know if this was a technical difficulty and if the app was working on it so i deleted it then re installed it the next day to then it happened again and now i have gave up as it is unreliable and pointless if the information doesent come up.
A big disappointment...
Trent Barton are a truly brilliant bus company, but sadly the app fails to live up to their high standards.
1) The times are wrong - at my local stop the printed times (at which the buses to be fair generally depart) are two minutes earlier than the app gives! It also gives some suspicious-looking late night routings that Trent Barton customer services say don’t run.
2) It seems to be aimed at pensioners with free bus travel so it only offers a rail alternative when there is no bus at all. Four or five hours Derby to Euston Road when the train takes 90 minutes. BUT! If it is for pensioners, why are the walking times only appropriate for athletic young people? Other apps let you set a preference for walking times and distances.
I’m pretty confident that a great bus company like Trent Barton will get this right in a few months time, but as of October 2017 I’d steer clear of this if you want accurate timetable information for Trent Barton buses.
Up to six family members will be able to use this app with Family Sharing enabled.