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By Kayako

This app is only available on the App Store for iOS devices.


Note: This app isn't for Kayako Classic customers: check out our other app.

Your customers are more than tickets, right? Well, customer service is more than a desk job. The Kayako iOS app is designed fit perfectly into your busy lifestyle so you can deliver better customer experiences from anywhere in the world.

With the Kayako iOS app, you can:

Toggle between your different case views
Create new cases and reply to existing ones in a few taps
Build customer context by adding notes
Upload attachments

… all from the palm of your hand.

With Kayako in your pocket, you can get out of the office and never leave your customers hanging again.

What's New in Version 2.1.0

- "Never gonna give you up, Never gonna log you out" - 'Remember Me' is now available in the iOS app! Stay logged in for up to 30 days, even with 2FA enabled.
- You can now share and trash conversations right from the message screen by tapping on the ellipsis icon in the top right corner.
- Long press any post to copy its content.
- Accessing the channel picker is now easy as pie. Tap 'send' to choose a channel in a new message, or long press to change channel in a message you're already typing in.
- Messages sent via Kayako Messenger are now marked as "sent from Messenger" correctly


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This app is designed for both iPhone and iPad
  • Free
  • Category: Business
  • Updated:
  • Version: 2.1.0
  • Size: 57.2 MB
  • Language: English
  • Developer:

Compatibility: Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.

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