iPhone Screenshots


Rated top Mobile Banking service by Forrester in 2017 UK Mobile Banking Benchmark.

When it’s hard to find a moment for those small but important jobs, our app is here to help. It can do everything you’d expect, maybe even more. It’s fast, convenient and more secure than ever, with built-in security technology to keep your banking details safe and private.

And since you’ve usually got your mobile on you, it’s the handiest way to do your everyday banking.

- Log on quickly and securely with Touch ID*, Face ID** or a 3-character combination from your memorable information
- Check your balances and pending payments
- Get more information on individual transactions
- Transfer money between accounts, and make UK and international payments
- Make payments to your loan or credit card bill
- Apply for loans, savings, cards and more
- Tell us when you’re going abroad
- Easily report lost or stolen cards and order replacements
- Reset your Internet Banking password
- Update the phone number and email we have for you
- Call us quickly and safely from the app – we’ll already know it’s you so can connect you without the usual security checks.

New to this app? Getting started is quick and easy. First you’ll need to set it up by registering your device using:
- An up-to-date phone number registered with us
- Lloyds Bank UK personal, Islands personal or sterling international account (you can create these in the app)
- Internet Banking user ID, password and memorable information.

We use the latest online security measures to protect your money, your personal information and your privacy. This includes preventing connections from the app on devices that we think have been tampered with. As a Mobile Banking customer, you automatically benefit from our online and mobile banking guarantee: http://www.lloydsbank.com/security.asp

We won't contact you any more than normal if you use the app. But please stay alert to email, text messages or phone calls that appear to be from us. Criminals may try to trick you into giving them sensitive personal or account information. We'll never contact you to ask for these details. Any emails from us will always greet you personally using your title and surname and either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. Any text messages we send you will come from LLOYDSBANK.

Mobile Banking is available to our UK personal (and some Channel Islands, Isle of Man and WorldWide Service) Internet Banking customers. Services may be affected by phone signal and functionality. Terms and conditions apply.

Everyday Offers is available to Lloyds Bank UK personal current account customers (excluding Basic Account holders) aged 18+ with a debit/credit card who bank online. Terms and conditions apply.

* Touch ID requires at least iPhone 5s running iOS 9.0 or above.
** Face ID requires iPhone X or later models.

When you use this app we collect anonymous location data to help combat fraud, fix bugs and improve future services.

The UK Branch / ATM finder uses location-based services. We, LINK Scheme, Google and / or Apple may use GPS signals and other data from your device (such as your mobile ID) to get your location.

Apple, the Apple logo and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries.

This app is designed for use on mobile phones and may not be compatible with other devices, such as tablets.

Lloyds Bank plc (registered in England and Wales (no. 2065), registered office: 25 Gresham Street, London EC2V 7HN). Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

What's New

Version 20.0

This time round we’ve made some security updates and bug fixes. We've also included some changes in line with the new GDPR guidelines.

Ratings and Reviews

4.6 out of 5

9.6K Ratings

9.6K Ratings

Utter conceited rubbish

Danny in Fulham

It's a bad sign when the purveyors of this mobile phone app start to congratulate themselves. They haven't evaluated properly the functionality of this app, and the people that designed it arguably never use it. Or so it would appear. They have never done a survey on this app or try to find out why it doesn't work.

The option for making payments to other people is utterly hopeless and not fit for purpose. When I have to make a payment to my other bank accounts, I face the sea of sort codes and account numbers. What lovable nonsense. Do you really expect me to know exactly which 8-digit number applies to which account? Relevant bank details should also be present there. Ask me why and I will be glad to tell you. The apps from Santander and NatWest are far far superior. I use them and they are painless. The fact that you don't contact me regarding my review is conclusive proof that you're not bothered about really understanding how your app works for customers. Do you guys ever look at other banking apps? Or do you keep admiring your own? I'm totally fed up with your app.

Stop congratulating yourselves and pretending this is the best thing since sliced bread. It isn't. Trust me.

Developer Response

Hi, I'm sorry to hear that you are experiencing problems with our app. If you would like, you can leave further feedback through the app following: Menu-->Help & Info --> Feedback. Please complete the survey/form in-app. Your feedback or suggestion will be monitored by our central team. Thank you for your feedback. Anthony.

Great App


Hi, I have never been very good with setting things up on my phone. And trying to set up this app was no exception. So I did have a little help with the initial set up by my best friend. However after that I was away. And to be honest I haven’t looked back! It does make life so much easier.
I did go into town the other day as I had to pay a cheque into my acc, now although you don’t need to talk to someone to do that. I thought I’d draw my savings out whilst I was there. Firstly the machine wasn’t working properly. Then I had to wait half an hour in a wheelchair I might add. Whilst the Clark at the disabled customer point in front of me just totally ignored me. I called him over, to be told I’m sorry I carnt deal with you I’m dealing with a customer. WHAT WAS I?
So I had no choice but to to my business at a normal height desk. Try and imagine how that didn’t work! Not impressed at all!
Is this what the world has come to. That because we now do most things online there’s no need for humanity anymore?!??

Developer Response

Thanks for getting in touch and apologies for any inconvenience. I will make sure your comments are passed onto our teams to look into. Anthony.

Basic functionality but due an update


The app allows you to do the basics of online banking - checking balance, making payments and transfers, etc, but it is due an update to bring in functionality already available on the website and other banking apps.
I would like to see the Money Manager (which they are pushing on the website) available on the mobile app. I currently use a third party app that performs a similar functionality, but it would be useful to have a native functionality within the banking app.
It would also be nice to see the app being updated regularly to fix bugs and keep it in line with the latest devices. The app still hasn’t been updated to support full screen on an iPhone X and native Face ID.
Please update the app and provide functionality already available on the site!


Lloyds Banking Group
119.2 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
Rated 4+
© 2011, Lloyds Bank


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