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Lloyds Bank Mobile Banking

By Lloyds Banking Group

This app is only available on the App Store for iOS devices.

Description

Rated top Mobile Banking service by Forrester in 2017 UK Mobile Banking Benchmark.

When it’s hard to find a moment for those small but important jobs, our app is here to help. It can do everything you’d expect, maybe even more. It’s fast, convenient and more secure than ever, with built-in security technology to keep your banking details safe and private.

And since you’ve usually got your mobile on you, it’s the handiest way to do your everyday banking.

- Log on quickly and securely with Touch ID*, Face ID** or a 3-character combination from your memorable information
- Check your balances and pending payments
- Get more information on individual transactions
- Transfer money between accounts, and make UK and international payments
- Make payments to your loan or credit card bill
- Apply for loans, savings, cards and more
- Tell us when you’re going abroad
- Easily report lost or stolen cards and order replacements
- Reset your Internet Banking password
- Update the phone number and email we have for you
- Call us quickly and safely from the app – we’ll already know it’s you so can connect you without the usual security checks.

GETTING STARTED
New to this app? Getting started is quick and easy. First you’ll need to set it up by registering your device using:
- An up-to-date phone number registered with us
- Lloyds Bank UK personal, Islands personal or sterling international account (you can create these in the app)
- Internet Banking user ID, password and memorable information.

KEEPING YOU SAFE ONLINE
We use the latest online security measures to protect your money, your personal information and your privacy. This includes preventing connections from the app on devices that we think have been tampered with. As a Mobile Banking customer, you automatically benefit from our online and mobile banking guarantee: http://www.lloydsbank.com/security.asp

CONTACTING YOU
We won't contact you any more than normal if you use the app. But please stay alert to email, text messages or phone calls that appear to be from us. Criminals may try to trick you into giving them sensitive personal or account information. We'll never contact you to ask for these details. Any emails from us will always greet you personally using your title and surname and either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. Any text messages we send you will come from LLOYDSBANK.

IMPORTANT INFORMATION
Mobile Banking is available to our UK personal (and some Channel Islands, Isle of Man and WorldWide Service) Internet Banking customers. Services may be affected by phone signal and functionality. Terms and conditions apply.

Everyday Offers is available to Lloyds Bank UK personal current account customers (excluding Basic Account holders) aged 18+ with a debit/credit card who bank online. Terms and conditions apply.

* Touch ID requires at least iPhone 5s running iOS 9.0 or above.
** Face ID requires iPhone X or later models.

When you use this app we collect anonymous location data to help combat fraud, fix bugs and improve future services.

The UK Branch / ATM finder uses location-based services. We, LINK Scheme, Google and / or Apple may use GPS signals and other data from your device (such as your mobile ID) to get your location.

Apple, the Apple logo and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries.

This app is designed for use on mobile phones and may not be compatible with other devices, such as tablets.

Lloyds Bank plc (registered in England and Wales (no. 2065), registered office: 25 Gresham Street, London EC2V 7HN). Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 119278.

What's New in Version 19.5

**UPDATE: We’ve made some bug fixes, including an issue with the logoff button on iPads and the iPhone 4**

We’ve been rated the UK’s top mobile banking service for 2017!

But we’re always looking to make improvements. So in this update we’ve added some handy features to your account info.

You can now get an instant idea of how much is going out of your current account compared with what’s coming in. Simply scroll to the bottom of your transactions for an at-a-glance ‘in/out’ view.

For your most recent transactions you can also tap any card purchase or paid-in cheque in ‘pending transactions’ to show more details.

Finally, some big news for the iPhone X. We’ve updated the app to work with its Face ID feature. So you can securely log onto Mobile Banking simply by looking at your phone. We’re currently working on optimising the app for the longer screen format, but in the meantime you can still use it for all your everyday banking needs.

iPhone Screenshots

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Customer Reviews

Expected more

Lloyds Bank used to be at the forefront of technology, but this app does not reflect this. Call me a millennial, but I expected more.

The app is not as good as I’d hope it to be. There are a few small issues - like when the red notification bubble doesn’t disappear after you have read the notification in the inbox. I also think it’s far too cluttered, and somehow they’ve managed to make it look a bit ancient, like Windows XP.

The design has the potential to be much nicer (like their website) but doesn’t feel native to my iPhone 6S. It’s has a “one size fits all” feel to it, I can tell because the pixels are up-scaled, it’s especially noticeable on the status bar. It’s like watching a 1080p movie on a 4K screen. This is embarrassing.

One major issue is that you cannot paste your password from the clipboard. This is a huge security flaw. For anyone who takes security seriously (and you would think a bank would) they would have a long, unique password of random characters. You would absolutely not expect someone to have to type this out. Apple even offers functionality in iOS that allows developers to let users use passwords saved on their keychain.

I hope that Lloyd’s bank completely rewrite this app from scratch because it is not good enough.

Fantastic banking app

I think this is the best and most comprehensive UK banking app I have used thus far. Only thing I would like to see is, when doing online payments, a display of the AMOUNT & DATE OF LAST PAYMENT to that payee.

UPDATE, 29 Nov 17: I still think this is fantastic banking app, always getting incrementally better rather than spurious changes just to make it look fresh & trendy.

REQUESTED FEATURE: Again, ***PLEASE* ** add to the DIRECT PAYMENTS screen a display of AMOUNT & DATE OF LAST PAYMENT to that payee. I have one particular monthly payment that is very important but a difficult figure to remember, invariably have to look it up. Other UK banking apps provide this. Thanks in advance?...

One of the best

Really one of the best banking apps you can pretty much do everything through it! Like how when you click on a transaction it will show you the date made and the date it came out of the account. Would like however for the option to re order the way accounts are shown and how they are displayed I.e. I don’t like sliding across I would like my default to be where it lists them all. Could also do with an overall re design so it looks fresh and simple.

Lloyds Bank Mobile Banking
View in iTunes
  • Free
  • Category: Finance
  • Updated:
  • Version: 19.5
  • Size: 140 MB
  • Language: English
  • Developer:

Compatibility: Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.

Customer Ratings

Current Version:
All Versions: