Screenshots

Description

At MBNA, we like nothing better than beavering away in our office, number-crunching on our favourite monogrammed calculators and creating new, colour-coded spreadsheets for EVERYTHING, including the coffee-making rota. In other words, we’re boringly good at credit card stuff, which doesn’t exactly make us ideal dinner party guests, but does make people want our credit cards in their wallets.

We do it all - balance transfer credit cards, money transfer credit cards, transfer and purchase credit cards and low rate credit cards. nuba credit cards are ours too - mustn’t forget about those funky green guys!

To help you stay on top of the numbery stuff, we’ve created the super-slick MBNA app.

Here are some of the clever things you can do with it:
• Report your card as lost or stolen.
• Set up and amend your Direct Debit.
• View pending transaction details.
• Make a debit card payment.
• Request a balance or money transfer.
• View balance summary.
• Activate your card.
• Check recent transactions.
• View your PIN.
• Increase your credit limit.
• Download official statements.
• Order replacement cards.

You can access your account anytime at mbna.co.uk using a smartphone or tablet, a laptop, or even your trusty old desktop computer. You can also give us a call if you prefer chatting over tapping and swiping.
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How to register for all this good stuff
Make sure you’re registered with Online Card Services before you download our app, or you won’t be able to log in. To do this, visit mbna.co.uk and select ‘Register’. Have your credit card handy, along with the letter that came with it or your latest statement. Go and dig it out, we promise it’ll be worth it.
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Some important info we can’t forget
This app is designed for use in the UK. We don’t charge you for using the app, but standard network charges may apply in the UK and abroad. To use the Card Services App, you must be registered for Online Card Services and have a compatible mobile device, operating system and internet access. Service may be affected by signal availability.

This app is subject to our MBNA Card Services Terms of Use, so you’ll probably want to read those at:
www.mbna.co.uk/mbna-app-terms/

Use of this app is subject to our Privacy Policy, which you can read at:
www.mbna.co.uk/mbna-app-privacy/

The MBNA Card Services App may be withdrawn at any time.

Remember, it's important that you only download apps in accordance with the terms and conditions you have agreed with Apple.

Credit Card(s) issued by MBNA Limited. Registered Office: Stansfield House, Chester Business Park, Chester CH4 9QQ. Registered in England and Wales under company number 02783251. Authorised and regulated by the Financial Conduct Authority. MBNA Limited is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2009, Register Number: 204487 for the provision of payment services. Calls may be monitored and/or recorded for quality and training purposes and for compliance with regulations.

What's New

Version 2.2.4

For this update we’ve been under the bonnet, tinkering with some of the technical stuff that makes the app work, fixing some bugs and making sure it’s running smoothly. That does mean you’re unlikely to notice any major changes though - everything looks pretty much the same.
We’ve also included some changes in line with General Data Protection Regulations (GDPR). You’ve probably heard a lot about that recently - it’s important every company follows these new rules.

Ratings and Reviews

4.4 out of 5

2.5K Ratings

2.5K Ratings

Good app, but.. please read to the end for an update.

Navek32

The MBNA banking app is very good. Navigation can sometimes be a little obscure on a mobile device but I’ve always managed to find what I’m looking for eventually. Perhaps it’s just designed for the younger generation! The reason I only rated it 4 star is simple that each time I log out I get two very irritating question buttons. Firstly the “have you been able to do all you needed to do” question, which is just about always “yes”, and if I had a problem I would have addressed it from within the app and not on my way out! Secondly, and the mist irritating, is the “do you want to leave a review” question. As I use the app on a mobile device and as I generally don’t want to sit and tap my screen after I’ve completed my banking activity, I don’t usually want to leave a review, however, this time I have left a review but to complain about having to press those irritating butting each time i log out!!! Please remove it. Thanks.
Update. I was extremely surprised and pleased when I got the feedback from Apple and the developer saying that my issue had been fixed. It took just one day and now I can log out without any problems at all. Many thanks MBNA for a great customer service. 5 stars well deserved.

Developer Response

Hi, we have identified the issue and you shouldn't be seeing this now. If you are still experiencing issues please contact us at mobile@mbna.com.

Full functionality.

AlexJazzy

This is the only credit card company whose app lets you do everything you need, and lets you see all the information you need, as long as you press all the right buttons. In particular most firms make it almost impossible to work out when an interest free period ends, and therefore how much to pay a month to avoid paying interest, especially if you have done multiple balance transfers. The only improvement I could suggest is that a page showing all balance transfers, with amounts, and when they revert could be shown in one screen, as you do have to visit different places at the moment. Having said that, bonus points for showing it properly at all !

Developer Response

Hi, thanks for leaving a great review, we really appreciate it.

Nearly perfect but desperately needs TouchID

olblueeyes

This is a great app and let’s me do everything I need to - I use it all the time and it’s very fluid and intuitive.

It was good to see log in made slightly easier recently when the need to press ‘go’ twice was removed - now when you press it after typing in your password it logs you in, where as previously you had to additionally press log in.

However, it’s incredibly frustrating that after all these years of Touch ID existing on iPhones, that MBNA have ignored this wonderful, time saving feature. Not having to type in my password manually every time I log in would be a godsend. My RBS banking app has had it for about 3-4 years so I can’t understand why this is not being added.

Developer Response

Hi, thank you for taking the time to leave a review, we're pleased you like it. We’re always looking for ways in which we can improve the App and your feedback is appreciated.

Information

Seller
MBNA Limited
*WEA.AppPages.Size*
61.6 MB
Category
Finance
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© MBNA Limited 2018
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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