MELCloud is the new generation of Cloud based control for Mitsubishi Electric Air Conditioning, Heating and Heat Recovery Ventilation products. MELCloud provides users with effortless control of their devices whether they are out or are just lying on their sofa at home.

MELCloud provides Live Controls, Scenes, Weekly and Seasonal Timers providing complete flexibility for controlling several Mitsubishi Electric Air Conditioning, Heating or Heat Recovery Ventilation systems from a single device or location.

Logging and Error notification is also possible from both local and remote systems when they are connected to MELCloud.

Localised information such as Weather Feeds and Customer Support contact details are also provided by the MELCloud application.

The application is optimised and will automatically detect screen size and resize to fit your phones screen and resolution giving you full control and access on your smartphone screen.

The MELCloud Service is available throughout Europe, and the application has been designed with the majority of European languages supported at release with further language support planned in future releases.

An official Mitsubishi Electric Wi-Fi Interface will be required to connect each Air Conditioning indoor unit, Heating system or Heat Recovery Ventilation system to MELCloud.

What's New

Version 1.16.1

Changes for EU General Data Protection Regulation (GDPR)
Updates to User Registration Procedure
Updates to MELCloud Terms and Conditions of Use
New Wi-Fi Signal Strength Report
New Remote Soft Reset of Wi-Fi Interface - MAC-567IF-E(1)
Updates to Change Ownership Procedure
Minor Improvements and Updates

Ratings and Reviews

2.9 out of 5
9 Ratings
9 Ratings

Worst app ever?

Oh my goodness! This is infuriating and to think I paid £200+ for the “privilege“ of continual frustration. As a tetraplegic I struggle with a remote control so this is my only real alternative. Yet on my iPad it continually asks me to sign in (and yes, I did say remember me) and it has now started doing it with my phone as well. And would it be that hard to build some functionality for The AC to turn off after X hours? I’m surprised Apple allows it: it wouldn’t even be that costly to invest money in just getting it right.


Works for me

After reading reviews I don’t understand the complaints from others. All works well for me and works fine as should do.


Not great

Setting of timer controls are hard and do not change as they should. For example heating to 17 degrees from 22:00. Yet at 22:30 heating still trying to get to 20 degrees! Have to use manual overrides currently from app - which do work.


Mitsubishi Electric Europe B.V.
12.1 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
Rated 4+
© 2018 Mitsubishi Electric Europe B.V.


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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