Shop thousands of electricals, from washing machines and TVs to laptops, mobiles and more, with next day delivery available.

You can now shop thousands of glorious products with the AO app! Hurrah! And when you’ve found your perfect product, you can follow your order every step of the way with our in-app tracking updates.

Here’s why the AO app is a must-have on your phone:
• Thousands of products at your fingertips – from washing machines to laptops!
• It’s really easy to schedule a delivery time that suits you.
• You have full control – stay in touch with your delivery driver and reschedule if you need to.
• You don’t have to wait in! We’ll send you delivery updates throughout the day.

AO shopping features:
• Super-fast – The AO app is really speedy, so you can make your purchase in no time at all.
• Loads of products – browse the same huge product range as, so you’ll never miss out.
• Narrow your search – easy to use filters make it really simple to find your perfect product.
• Customer reviews – you’ll know you’re making the right choice thanks to our customer ratings.

AO order tracking features:
• Live delivery updates - stay updated from the moment you order to when your item’s been delivered
• Get a delivery timeslot - don’t wait in! Your delivery slot will be updated throughout the day
• Rebook your delivery - not going to be in? Rearrange your delivery for a more suitable date
• Live map tracking - watch your delivery as it gets closer to you
• Contact your driver - need to be in touch on delivery day? Give your driver a call
• Order invoice - keep on top of your orders by requesting invoices
• Delivery receipt - view and download confirmation of your delivery
• Click & Collect - track Click & Collect orders and get notifications when your order is ready to pick up
• Add delivery date to calendar - don’t forget your delivery! Save to your smartphone’s calendar
• Tell us about any access issues - live on a narrow street or have steep steps? Let us know before we arrive

What's New

Version 2.3.4

Bug fixes

Customer Reviews

4.9 out of 5

1.4K Ratings

1.4K Ratings

Crew men were excellent even thought my dishwasher was wrong

wrong item but delivered well

First of all my delivery was wrong the guys from the warehouse sent a wrong delivery which is the warehouses mistake not the guys who deliver it!
However the delivery guys Andy and Leon were really professional and polite as they kept the dishwasher in the right place and then when I checked the dishwasher called them up saying this is the wrong one they came back to check it , they took the dishwasher back and guaranteed I will get the right dishwasher tomorrow, I think the delivery men did there job absolutely well. The fact that they sent the wrong dishwasher doesn’t even bother me because the service or getting the item delivered early morning was great for me as it saves me the hassle of waiting for the item and getting all stressed on when my item will be delivered.
I give 4 stars purely on the way the item which wasn’t even mine was delivered and taken back

New electric oven

Cockney sparrow 1

New oven arrived to day and the crew were excellent, very pleasant and efficient, took old oven away installed new one checked everything was working and that it was earthed, this is the second item we brought from from this company the other being a television, the service from start to finish from ordering to installation is first class can’t praise this company highly enough I have and will continue to recommend to friends and family

Faultless apart from....


The app worked well, faultless, apart from not being able to show me where the delivery vehicle was on the map! I track our children’s flights on their travels around the world, so was a bit disappointed I couldn’t track a van just down the road!! I’m an over fifty tech geek so take no notice! The driver did ring and the texts from AO did more than their job of keeping me informed but nice that have the app with all the info on.


AO World PLC
102.1 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Dutch, German
Age Rating
Rated 4+
© AO Retail Limited - Company Number 3914998. Proud to be part of the AO World PLC group of companies


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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