*** Chosen as 'App of the week' by the Guardian newspaper.
*** Chosen as 'App of the week' by Reg Hardware.

Are you fed up of seeing graffiti on the walls, or driving over potholes? Then report it to your council using 'My Council Services' App.

This application works for every council in the UK and Ireland. Your report is sent directly to the council where the incident is located. The issues are then resolved by your council.

There are many features to My Council Services, you can also;
- Access your council news and events.
- View your submitted reports.
- Use our online service to submit reports using your PC or Mac.
- Receive up to date progress reports, on each issue you have reported.
- Contact your council by email or phone.
- View the map of your council’s location.
- Receive notifications either by SMS, push notification or email.
- Receive messages when you pass near a previously reported issue.
- An iPad and iPhone version in Full HD retina display.
- Twitter integration.
- Submit Anonymous reports.
- Search for Council facilities near to your current location.
- Add notes to existing reports.
- View local information, e.g. council tax bands, planning applications, jobs, etc.
- View the incident using Google Street View.
- Integrated help.
- Auto address finder to identify the nearest address of an incident.

You can submit reports for issues such as;
- Missed bin collection
- Broken parking meter
- Problem in a local park
- Illegal fly posting
- Drain problem
- Missed bin collection
- Parking meter
- A broken street light
- Broken pavement
- Graffiti
- Pot holes
- Abandoned vehicle
- Dead animal
- Rubbish on the street
- Illegal dumping of waste
- Pest problem
- Refuse problem
- Skip problem
- Dog fouling
- Bus Stop
- Public Conveniences
- Recycling
- Complaint or Praise
- Cigarette smoking
- Car Park maintenance
- Food hygiene
- Light or Noise Pollution
- Anti Social Behaviour
- Health and Safety
- Planning Breaches
- Empty Properties
- Street
- Benefit Fraud
- Other

To submit a report you must capture certain information.

Select the category of the report.
- Complete the questions.
- Capture the evidence, either a photo or video.
- Enter the location.
- Submit the report.

If you have any enquiries please contact the 'My Council Services' Team at or visit us at

Continued use of GPS running in the background can dramatically decrease battery life.

What's New

Version 6.5.1

- Important bug fixes.

Ratings and Reviews


Brilliant app which is genuinely useful

Reporting issues to your local council can be a pain. Often the council websites are difficult to navigate and it can be near impossible to find a contact phone number, or get subwoofer too answer their phone if you do. So having an app that lets you enter issues immediately, on the go, and then sends reports to the relevant council department is incredibly useful.

I've been using this app fit a few years now and have seen excellent results when reporting issues to my council. I nearly always get an email reply from they council with a reference number within an hour or two of submitting a report and often see results within a few days (depending on the nature of the report)

It's easy to use and intuitive to navigate and it's hard to fault.

The one improvement I would like to see would be the ability to resubmit previous reports, add there are occasionally reoccurring issues such as flooding in a particular stretch of road, our street lights which don't work etc and it would bea lot easier to resubmit a previous report (with the option to amend the date) than having to create a new report each time.

Ironically 1

Pop-up message

This app is unusual because on opening there is a pop-up message telling me I have the latest version and to click okay click okay pop-up doesn’t go away therefore cannot use the app rubbish again get it sorted please



Reported litter in a local park and it was dealt with the next day.
Top stuff :)


iTouch Vision LTD
37.8 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch. Apple TV.
Age Rating
Rated 4+
This app may use your location even when it isn't open, which can decrease battery life.
© iTouch Vision 2010


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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