iPhone Screenshots


What’s the My Network app for? You can use My Network to:

• See our 2G, 3G, and 4G coverage. Simply tap the buttons below the map to switch between them.
• Check the network status in your location, by tapping the ‘Check’ button on the map.
• Receive news of any faults or maintenance in your area, by registering for ‘Keep Me Posted’ updates.
• Report a problem, if it's not something we're already displaying in the app.
• Perform speed tests, web tests and video tests.

What's New

Version 5.3

We've listened to your feedback. O2 Wifi and Mast locations are now back by popular demand.

Ratings and Reviews

2.4 out of 5

33 Ratings
33 Ratings

Getting there


It’s really great to see the o2 app developers spending time on this app. It has so much great potential and it is getting better, I feel that an option to report no coverage areas would be fantastic and also have an option on the map to see future coverage like Vodafone does on there website. Also the generic no fault message can be frustrating even when there’s congestion and an issue.
Would map a trip option and report slow data be helpful?
Looking forward to future releases of this app 👍🏻📶

Poor usage


Use to report network problems.
Except all that it does is file a report for a customer advisor to look up an outage map and tell you there isn’t a problem. What’s the point of filing a report if they don’t use them to direct the engineers to fix the problems. Fed up getting responses back saying they can’t see any faults on the network outage map; I can look up the network outage map myself!

Very poor app


Need to have connection to do anything, which is pointless if there are network issues. Unable to report a constant network dead zone: i.e. London Victoria Station. No opportunity to describe an issue. Poor service all round and very basic app with nil functionality. Only plus (hence the one star) is it doesn't crash, but considering the minimal amount it is used it isn't surprising.


Telefonica UK Limited
22.8 MB
Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
Rated 4+
This app may use your location even when it isn't open, which can decrease battery life.
© 2013 Telefonica UK Limited


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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