iPhone Screenshots


Owning a car just got easier. The My Volkswagen app from Volkswagen helps customers manage their ownership, maintenance of their car and is designed for passengers cars only.

Services include:
• save and store car configurations
• access personalised car brochures
• track new cars from factory to a Volkswagen UK retailer
• book a service and MOT at a Volkswagen UK retailer
• approve work on the go through online video reviews
• get reminders of car maintenance due
• access your car manual
• view your car service history

The My VW app sets out to offer to Volkswagen customers a personalised, enhanced user experience. The ability for a user to access real time, actionable information about the status of his car relies on using some personal information such as Surname, Address... etc. The My VW app is compliant to all existing security standards and data privacy rules and regulations.

What's New

Version 1.5.0

We take your feedback seriously so we've made a series of improvements:

- We are compliant with GDPR rules, meaning your data is in a safe pair of hands.
- A number of performance enhancements and bug fixes.

Have we missed anything? Let us know and email us at customerservices@volkswagen.co.uk with your feedback.

Ratings and Reviews

2.2 out of 5

69 Ratings

69 Ratings

Awful app from VW


Bought a new VW car and downloaded this app. Had numerous issues getting it to recognise my vehicle, but now once in, some of the functionality it offers is poor. Looked today and it says my car is due a service even though it's only 3 weeks old! VW - do you not have the manpower or money to develop a decent app? Seriously living in the past compared to competitors.
UPDATE 1 YEAR ON: Ok...now a year on and the app is still totally rubbish. I am now due a service and the app shows absolutely nothing!! So inaccurate and useless, it’s woeful. Phoned VW hundreds of times over last year to feedback but with no positive outcome, so a complete waste of time.

Pointless waste of space


I downloaded the app when I ordered my new golf hoping it would keep me up to date with the order, hardly got updated and when it did it jumped stages of the build. It’s a big deal buying a new car and you would think vw would recognise that as there are many manufacturers out there looking for the same business.
Then when I picked up the new car and deleted the old one suddenly I lost the ability to have the place I bought the car from and it won’t let me select it again.
Could be decent but not the way it is at the moment, shame.

Brilliant app!


My dealer told me to download it the day I ordered my new Golf and it was brilliant as it showed me exactly what was happening with my new car. Now that I have it with me, I moved it to my owned cars section and it showes me everythign I need to know about it.
I will definitly use the app when I have to book my first service :)


23.3 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
Rated 4+
© Volkswagen AG


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

More By This Developer

You May Also Like