iPhone Screenshots


Owning a car just got easier. The My Volkswagen app from Volkswagen helps customers manage their ownership and maintenance of their car.

Services include:
• save and store car configurations
• access personalised car brochures
• track new cars from factory to a Volkswagen UK retailer
• book a service and MOT at a Volkswagen UK retailer
• approve work on the go through online video reviews
• get reminders of car maintenance due
• access your car manual
• view your car service history

What's New

Version 1.4.0

new Version

Customer Reviews

3 out of 5

16 Ratings

16 Ratings

Awful app from VW


Bought a new VW car and downloaded this app. Had numerous issues getting it to recognise my vehicle, but now once in, some of the functionality it offers is poor. Looked today and it says my car is due a service even though it's only 3 weeks old! VW - do you not have the manpower or money to develop a decent app? Seriously living in the past compared to competitors.
UPDATE 1 YEAR ON: Ok...now a year on and the app is still totally rubbish. I am now due a service and the app shows absolutely nothing!! So inaccurate and useless, it’s woeful. Phoned VW hundreds of times over last year to feedback but with no positive outcome, so a complete waste of time.

Brilliant app!


My dealer told me to download it the day I ordered my new Golf and it was brilliant as it showed me exactly what was happening with my new car. Now that I have it with me, I moved it to my owned cars section and it showes me everythign I need to know about it.
I will definitly use the app when I have to book my first service :)

Could be good .... but it still fails to work properly


I have finally decided to delete the “My Volkswagen” app from my phone. I have waited for it to improve for around 18 months but it remains as unusable as ever.

For example, despite have my car serviced every year since 2012, it only records 4 services and shows 3 of these as belonging to a previous owner.

This year I had a service, a brake fluid change, an air condition service and an MoT carried out. It continues to tell me that 3 out of these 4 items is still outstanding.

The concept of the app is good but its implementation is appallingly poor. Come on VW, you can do better than this.


23.3 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
Rated 4+
© Volkswagen AG


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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