My Test Valley allows residents to report issues such as missed bins, overgrown shrubs and hedges and fly-tips, quickly and easily.
You can attach useful information including photographs and videos, as well as pin point where the problem is on the interactive map. Once you click Submit, the report will be sent to Test Valley Borough Council to look into.
The app also includes links to useful information on the Council’s website.
What issues can you report?
- Report a Missed Bin Collection
- Report a Missed Garden Waste Collection
- Report Fly Tipping
- Report an issue with a Hedge/ Shrub
- Report a Pothole to Hampshire County Council
- Report faulty Street Lights to Hampshire CC
- Submit a report about a problem
- Receive information about your submitted report
- View your submitted reports
- Add notes to existing reports
- Access council news and events
- Set up/update your contact details
How do you submit a report?
- Select the category which best describes the problem
- Answer the questions and attach evidence such as a photograph or video
- Enter the location of the problem, either manually or by using your mobile device mapping software
- Submit the report to the Council
What happens next?
Your report will be sent to the Council to look into and you will receive an e-mail giving details of your service request number. Once your issue has been resolved, you will receive an email confirming the incident as closed.
If you have any enquiries please contact firstname.lastname@example.org
- Important bug fixes.
Ratings and Reviews
Great looking app with some good features, but why have an opportunity to request a street clean that gets ignored. Two emails TVBC and you get the feeling that they just pass the buck. I was told that they'd clean the street within six weeks. Six weeks! Now nature has done the job for them, but only after two punctures costing me over £150.
App has much improved over the last year
Up to six family members will be able to use this app with Family Sharing enabled.