The TUI app gives you everything you need for your holiday –anytime, anywhere.
And now, to make things even better, you can find your dream holiday and book it all through the app!
The TUI app is the fastest and easiest way to book your dream holiday package on your mobile, which includes flight tickets, hotels, last minute offers and more. Download the app now and start browsing from the best destinations, the most amazing all inclusive hotels & resorts and don’t forget to check out our latest holiday deals.
Tap into the exciting world of TUI to browse our unique holiday collection, get last minute deals on flights, all inclusive offers, and book, all at the touch of a button.
Take advantage of these handy features:
• Your full holiday summary including easy access to detailed flight and hotel information
• Travel all around the world: simply select your flight departure date and destination
• Sort by price, deals or reviews to find your perfect last minute escape
• Check in online and download your boarding pass direct to your phone
• Inspirational destination guides
• The top must-sees
• Your holiday weather forecast
• Share your Holiday Countdown on Facebook and Twitter
• Browse and book our fantastic range of excursions
• Flight extras, like baggage upgrades and seat selection
This is not just a simple travel companion. The TUI app not only lets you book your vacation, but also provides you with extra travel features to make your stay more comfortable. Looking for some ideas on excursions? Do you want to know more about your destination? Want to show off you are going on holiday by sharing your countdown with your friends? The app lets you do all of this.
Even if you don’t know where to travel, download the app and look for inspiration. You can access the latest promotional codes, browse from cheap last minute deals and explore our new destinations for 2018. You also have an opportunity to book luxury cruises and an all-inclusive stay.
Mobile Boarding Passes: mobile boarding passes are not currently available for customers travelling to the following destinations: Agadir, Antalya, Bulgaria, Cancun, Cape Verde, Chambéry, Costa Rica, Croatia, Dominican Republic, Egypt, Florida, Fuerteventura, Geneva, Goa, Gran Canaria, Grenoble, Hurghada, Jamaica, Malta, Menorca, Miami, Morocco, Portugal, Portugal, Puerto Vallarta, Thailand, Tunisia, Turkey & Zimbabwe.
To log in you’ll need the surname of passenger that made your booking, the departure date as well as your booking reference number which looks like this (12345678) and can be found at the top of your booking confirmation.
Sorry, you can’t use the app if:
• You didn’t book your vacation directly with TUI
• Your booking includes more than 1 hotel or 2 flights
• You have booked a Thomson Cruise
• You’ve booked a First Choice holiday through TUI
If you experience any issues with the app, please email: TUIAppHelp@tui.co.uk.
If you enjoy using the TUI app why not leave us a review in the app store.
If you are not entirely satisfied with your experience then please do email us directly at firstname.lastname@example.org.
New York, Santorini, Spain, Greece and more. These destinations are all waiting for you. What are YOU waiting for then?
Your perfect holiday starts now!
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We’ve made some improvements to the layout of the TUI app making it easier to use than ever before, now all of your key information is just a few taps away. Like the TUI app? Why not leave us a review in the App Store and let us know what you think.
Various bug fixes and other performance improvements.
Ratings and Reviews
I booked me and friend in VIP through the rep at Riu Costa del sol . His name was Adam and he assured me that we would be fast tracked through check in and then security, he was very helpful. The rep at Airport named Amber was extremely helpful too but knew nothing of the process neither did anyone else. Check in refused us and those that didn’t pay got through before us. Security refused to fast track entry and after much discussion through Ambers manager we finally got through. That left us just over 45 mins to find the Lounge . Ambers manager had to ensure we were actually booked in. Easy you would think to find the lounge but no members of staff seemed know where it was. Then no gin and tonic !! Very stressful and a waste of money. The gates were to open at 18:45 but suddenly last call at 18:30 happened. A lot of fractious people especially those with children making a mad dash for the plane BUT yes a delay of 40mins. One very hot plane with a lot of unhappy people. Please refund me TUI and get get your house in order before selling VIP.
UPDATE - I have had comments that this has happened to others and TUI do not respond at all. I hope you do as it was a very special treat spoilt
No help what’s so ever on last day of hols
Quick enough to take your money. But on the last day had a query about my coach to transfer me to airport and no reply. Sky scanners much better in my view. Do it your self cheaper and don’t expect any help that u won’t get when u paid extra with tui.
Flew back with tui today and the majority of food was not available. I could understand a few items not being available, but when the service trolly started coming down the isle 4 seats away from me and only little snacks available, makes it blatantly obvious that the plane had not been topped up with food. Then when I did ask for something they had, the porridge, it was runny and I drank most of it until I reached about 1/6 from the bottom and then the consistency was what porridge should b. I also asked for a coffee with brown sugar, to an answer if one of the air hostesses being, we’re not BA. no your not BA. I would say your a lower level than easy jet and ryan air. More like faulty tower air ways.
Sorry to hear about you're experience on one of our flights, I'll pass this information onto our airline team and ask them to investigate. If you want to raise a formal complaint you can call 0203 451 2699 and speak to our After Travel team.
App good, holiday not so good.
Tui app is great and easy to use. Unfortunately our holiday to Jamaica, I would not recommend. The hotel secret st James, Montego Bay looked a bit like the pics and was decent enough (not in any way 5 star)but there was an underlying feeling of not being welcome. We felt we had to tip in order to be noticed next time we went to bar or coffee shop etc. It’s very lax and everything looks just a bit tardy and tired. There was no way of wandering around Montego Bay on our own and hiring a car was not recommended by our rep. Having said that, this does not reflect on the Tui reps as they were exceptional and our trip to Bob Marley museum was just amazing. The hotel just needs some TLC and perhaps a review on the tipping system. Apologies if this is negative, but just my opinion.
Get all of your passes, tickets, cards, and more in one place.
Up to six family members will be able to use this app with Family Sharing enabled.