The brand new National Express Coach app makes managing travel on your mobile easy. Search for journeys, book and store tickets and track your coach in real time.

- Tickets booked through the app are automatically added to My Bookings and available offline
- Search and book coach travel to 100's of UK towns, cities and airports on the go
- Use our Coach Tracker to view timetables and track your journey progress as you travel
- Retrieve your ticket booked on desktop, tablet or mobile to use on your device, or add tickets directly into your Apple wallet
- Share your booking details with Friends and family on Facebook Messenger, WhatsApp, Twitter, or over SMS and email
- Quickly search your recent journeys and re-book tickets

What's New

Version 4.2.0

- Fixed various issues users were reporting with Coach Tracker, in addition to an improved Coach Tracker layout.

Customer Reviews

4.2 out of 5

268 Ratings

268 Ratings

Unreliable app and Transportation Company


I bought the ticket to Stansted Airport through the app on the day I'm going to travel. It shows that passenger should arrive 10 mins earlier in case the couch comes. However, I wait for one and a half hours still couldn't see the missing couch. Although the app has couch tracking , there is no information, no estimation departure time, no staff around the stop, just nothing at all!! I tried to call for help, but there is no number showing on the app or their website. Also, there are no information telling what is happening on A7 line on their app& website's homepage! Even now I'm writing the review, the GHOST COUCH still not arrive (already 2 hours past), and other passengers and me need to search other way to the airport, because we don't want to miss other flights!!! I think I will NEVER use this app and take National Express in my life. It wastes times and money for no reasons. Just suggest to the people seeing this review, if you want to arrive airport on time, never choice their couches.

Good if one bug


Allowing me to easily book my coach is great, app works well and feels good. Except for wallet integration, there is an issue with daylights saving causing the time to be one hour out.

As a suggestion it'd also be useful to set up a regular journey and offer this as a booking option, the app can either learn using the users data or allow them to set it up. If I go to my destination every Sunday and come back on Thursday at the same time then why not offer that to me right away?

Told the transaction didn't go through, charged anyway

Fay Ryan

I tried to order a coach recently through the national express app. I was told my bank details didn't go through and was offered the option of trying again, which I did- figuring I mistyped, or the internet went down at the wrong moment, or whatever. I tried this a few times, and each time it said payment didn't go through. So I figured the app was broken and booked with someone else. I have checked my bank balance today to discover I was charged 4x for tickets I was told couldn't be processed, and which I never received. This is not ok.


55.6 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
Rated 4+
© 2015 National Express


  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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