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We’ve updated the NatWest Mobile Banking App, so managing your money is even easier
What else can the NatWest App do for you?
You can Get Cash from your account at any NatWest, RBS or Tesco cash machine without using your debit card.
You can take out a maximum of £250 a day, the amount you ask for must also be within the daily withdrawal limit for your debit card and you’ll need to have at least £25 available in your account to use Get Cash (this includes any overdraft you might have)
You can pay someone else who has the NatWest or RBS mobile app. We’ll send them a text to tell them you’ve sent them money and it goes into their account straight away.
You can send up to £250 a day like this.
You can also pay someone who doesn’t have our app but does have valid UK Visa debit, credit or prepaid card as well as a UK mobile.
You tell them how much you are sending them – it’s a secret between the two of you. We’ll send them a text message telling them you’ve sent them money but not how much. The text will have a link to Visa’s collection website. The person you sent the money to goes onto the Visa website and enters their Visa card number and the exact amount you’ve sent them.
The money should be in their account in 1-2 working days after they have provided their details on the Visa collection site. We’ll let you know by text when they’ve collected their money and your balance has been debited. They have 7 days from when they got the text to collect the payment. You can send up to £250 a day like this.
‘Pay your contacts’ limits are independent of daily withdrawal and Get Cash limits.
You’ll also need to have available funds to send from your account (including any overdraft facility)
You could pay bills or pay people – you’ll just need to have set up and made a payment in Digital Banking first.
You can move money between the accounts you have with us
You could check your balance and recent transactions whenever you needed to
It’s easy to find your nearest cash machine or local branch with Near Me
You can also top up your pay as you go mobile phone and up to four others (Unfortunately we can’t do this for phones on the 3 network)
You can look at your NatWest mortgage account and credit card balance.
Thank you for all your feedback on previous versions of the app. It helps us keep improving, so please keep it coming.
How to Register
You need to be a NatWest Online Banking customer to use the NatWest App.
Once you’ve downloaded the App, registering is simple. All you need to hand is your Online Banking customer number, debit card and a couple of personal details. Your details will be verified within 24 hours and we’ll send you a text message when you’re all set to go
Not got a customer number? Get a reminder or sign up for Online Banking at
If you have an existing iPhone app and also want to use the iPad app, we will recognise your mobile number so you don’t need to register again. Simply select option one ‘NatWest Group iPhone app’ and log-in using your existing passcode.
If you’re having trouble with your iPhone or iPad app please call the helpdesk on 08081 68 29 59. Calls may be recorded.
Please Note
You need to have a NatWest personal account with debit card, be over 11 and have a mainland UK mobile number starting with 07 to use this service. Your iPhone will need to be on iOS 4.3 and above to use Mobile Banking
Standard data charges may apply. Contact your network operator for details.
By downloading this application, you are accepting the terms and conditions which can be viewed at We recommend that you save or print a copy of the terms and conditions and privacy policy for your records
To allow you to enjoy all of the features listed you will need to accept the following permissions:
Network communication for connectivity.
Your location to find your nearest cash machine or branch.
Read your contact list to allow you to pay your contacts

What's New in Version 3.5.1

Your opinion is important to us so continue to tell us what you think.

By the way, you may have noticed your accounts are now listed in alphabetical order in the app. Want to change the order? No problem - simply log on to Online Banking, change your account names by selecting ‘Your Details’, and their order in the app will be immediately updated.


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Customer Reviews


This bank app is poor, developers look at barclays bank app its 100 times better. Take the effort in the app and make it look good!
With barclays to save a payee they have built in card reader which is really good. Why don't you have built in one?
1) In the statements why is their very little information about where the money has been spent or cashed out from? Should be more detail and time and date of each transaction.
2) Why don't you make 4 options in the statement section as soon as you click statements it would help if their is 4 options,
- one option saying All transactions (All the activity shown in the bank i.e whats gone out and whats come in)
- second option allowing us customers to view whats only been coming into the bank
- third option allowing us customers to view whats been going out on the account i.e what we spent using the card
- fourth option showing which direct debits we have set-up and which are waiting to go out.
3) With barclays app once you entered the passcode it will automatically sign you into the bank, where as with natwest after putting the passcode in we have to manually click on login. So annoying!
This Natwest app needs improving.
Add the feature which i mentioned and make the app look good as well as adding more features to the app.

UPDATE!!! And put some EFFORT in the app!!!!


I multi bank (HSBC, Barclays, Lloyds) and can say categorically this is the best and most convenient banking app comparing it to it's peers. It's brilliant. You can carry out instant transfers to people, pay bills, get cash if you forget or lose your wallet (extremely handy!). I have read the other reviews and disagree with there minor comments, no app is perfect, but this app has functionally that you can use, easily via a 6 digit pin compared to jumping hurdles just to sign in. I have a hectic lifestyle and need something quick efficient and functional, this app does it all! Highly recommended.... Shame I don't get the choice to give it a 7 star rating!

Update fixed my prob - thanks!

EDIT: update fixed my issue below - thank you!!! This app does everything I need it to, which is basic banking: balance check, pay bills & transfers. Good job.
-Hi devs, the recent update removed the "description" part for Payments & Transfers under 'person or bill'. I have more than one account for several people and now have no way of telling which account is which - unless I memorise everyone's account numbers. Pls bring back the description of account (it has remained under "your accounts" so hopefully it is just an oversight). Many thanks.

View In iTunes
This app is designed for both iPhone and iPad
  • Free
  • Category: Finance
  • Updated: 21 January 2014
  • Version: 3.5.1
  • Size: 12.7 MB
  • Language: English
  • Developer: Monitise International

Compatibility: Requires iOS 4.3 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.

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