By National Westminster Bank plc
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How to Register:
The NatWest Mobile Banking app is available to NatWest Personal and Business customers with Online Banking, who are over 11 and have a UK mobile number starting with 07.
Once you’ve downloaded the app registering is simple, all you need to hand is your Online Banking customer number, PIN and password to get access straight away.
Not registered for Online Banking or forgotten your customer number? Get a reminder or sign up at natwest.com/online.
Login using Touch ID if you have a compatible phone
Check your balances, transactions and transfer money between your NatWest accounts
Manage Direct Debits and standing orders
Transfer up to £250 to any UK account using a sort code and account number
Make bill payments by searching for approved utility and service providers when entering a payee name
Get Cash at any NatWest, RBS or Tesco cash machine using your app when you do not have your debit card
As a Personal Customer you can Pay Your Contacts who use the app or any mobile number which is registered for the Paym service
Use your Apple Watch to view the balance and recent transactions of your main account and Get Cash when you do not have your debit card
Apply for a credit card, loan, overdraft or savings account by visiting Our Products in the More Menu
If you have registered for MyRewards (NatWest.com/MyRewards) you can check your pending and available Rewards balance.
Use Near Me to find your nearest cash machine or local branch.
Edit the names of your accounts to personalise your banking experience.
View your Customer Number – this is the number we use to identify you when you log in to Online Banking and for authentication when you call us.
Use 3D Touch to access features from your home screen on compatible phones.
Other things you need to know:
Get Cash lets you take out up to £130 per day from our UK cash machines, when you have at least £10 available in your account. There is a maximum limit of two Get Cash withdrawals every 24 hours.
Pay Your Contacts allows you to pay anyone up to £250 who has this app or is registered for Paym using their UK mobile number. To use Pay Your Contacts customers must be over 16 and have available funds in their account, limits are independent of daily withdrawal and Get Cash limits.
Register for the Paym service in the More menu
We are proud to be the first bank in the UK to offer a RNIB Approved App for use by blind and partially sighted customers.
Standard data charges may apply - contact your network operator for details.
To enjoy all of the features listed you will need to accept the following permissions:
- Network communication for connectivity
- Your location to find your nearest cash machine or branch
- Access to your contact list to allow you to ‘Pay Your Contacts’
For more information visit NatWest.com/mobile or contact our Mobile App support staff on 0345 366 0012 8am to 6pm Monday to Saturday.
What's New in Version 4.9.0
Thanks for banking with NatWest!
This time around we’ve made the following updates to the iPhone app:
Change to one of our Reward accounts directly from the app and earn 3% back in Rewards on household bills paid by Direct Debit.
iPad customers can now view their Customer Number as well as their pending and available Rewards balance.
Your feedback is important to us; if you love our app, tell us by leaving a review on the app store or send us a tweet @NatWest_Help using #NatWestApp. If you have any suggestions to make the app even better let us know on our community forum http://communities.natwest.com.
The reason I downloaded the app was because I wanted to change a standing order without bothering with the card reader. I can never remember where the card reader is, so using an app made sense. To start with, the app doesn't allow me to change the amount of the standing order. I thought, OK, no worries, I'll cancel it and set up a fresh one. Cancelling it was very quick and simple. But when I tried to set up a new one, I was told I can't do it because they don't have my mobile phone number - the number I just gave them in order to set up the app. So although they've got my number, I have to give it again - online, using the card reader! Aaaagggghhhhh!!!!! Two stars, only because cancelling the standing order was easy. But two stars given very grudgingly. I hope using the app for other services works better!
Utterly useless if you have accounts not in your name
Disastrous! The new app works well ONLY if you have multiple accounts linked 'in your own name'. But if you also have one or more business accounts that are not necessarily in your own name you can't add them in order to view or manage them or get access to the payees already set up in those accounts. The old app (pre 15th August 2016) was excellent and although it lacked a few nice touches like finger print login and the ability to set up payees or payments, it was perfectly fine providing you had access to a PCs for initial setting up the afore mentioned tasks. This new app is a disaster and after several attempts to get tech support I did finally get an official answer - "you need to use a PC to access the other accounts" you have got to be kidding!?
This is a easy fix - it worked before, so please get it done!
Brilliant App But....
This app is a brilliant app which is easy to use and has a nice clean interface. The Touch ID works extremely well and the app is very responsive in terms of logging in and using the app. I love the new feature Natwest added which allows you to change the account name from within the app. There is just one thing the app is missing which will make it better the. Any other competitor, I NEED TO BE ABLE TO HIDE MY ACCOUNTS so that I can better manage my money, whenever I see my savings account or emergency account I keep on getting tempted to spend the money. Please please please Natwest add this feature in. This will make your app worthy of 5 stars and beyond.
- Category: Finance
- Updated: 20 July 2016
- Version: 4.9.0
- Size: 40.4 MB
- Apple Watch: Yes
- Language: English
- Developer: National Westminster Bank plc
- © 2015 The Royal Bank of Scotland Group
Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.