The Nespresso boutique in your pocket! The Nespresso app allows you to buy coffee capsules, machines and accessories on the go or at home on your iOS phone.

Do more with the app, with Prodigio and Prodigio&milk, the first Bluetooth connected Nespresso machines!
New features working with the Prodigio machines:
- Manage your Capsule Stock and receive notifications when your capsule stock is low.
- Brew or Schedule your coffee from the app at your desired time.
- Stay regularly informed about the status of your machine (connected, not connected, descaling needed, water tank empty, etc.).

New features working with all Nespresso machines:
- Register your machine to get access to a personalised assistance and troubleshooting services.
- Add/delete your machine from your account
- Video assistance to ease the maintenance of your Nespresso machine (directions for the first use, how to descale, how to clean, how to program the cups size)

You can now enjoy the Nespresso experience you have been used to anytime and anywhere:
Order your Nespresso coffee capsules, machine and accessories.
Stay up to date with the latest Nespresso Limited Edition coffee, machine launches and events.
Discover the nearest Nespresso points of interest on a store locator. These include Nespresso Boutiques, retail stores selling Nespresso coffee machines and coffee capsule recycling points.
Take advantage of our extensive delivery services*, such as:
− Free Standard or Pick Up Point delivery on purchases of 200 coffee capsules or more and all coffee machines (online only)
− Standard Delivery (1-2 days)
− Pick Up Point Delivery via CollectPlus or Doddle (1-2 days)
− Nespresso Express delivery (next working day)
− Nespresso Saturday & Sunday delivery
− Nespresso Boutique Pick-up where you can collect your order at the closest Nespresso Boutique at a dedicated counter
− Nespresso Your Time where you can choose the most convenient date and time of your delivery

*Availability and conditions of each service depend on your geographical area.

What's New

Version 5.8.2

Bugs and continued improvements to improve the stability and performance of the app.

Customer Reviews

4 out of 5

1.2K Ratings

1.2K Ratings

Error 2102 on login and no Bluetooth pairing


I have recently purchased an Expert&Milk. Great machine BUT I cannot pair it to Bluetooth on my iPhone 6 (iOS 10.3.3) and I get an error 2102 every time I try to login to the app.
Multiple calls to Nespresso support have said "it's an app problem" - no indication of when it will be fixed. It means that none of the functionality that is supposed to operate via the Bluetooth link works.
For the money I paid I would have expected better. Am considering handing the machine back as not fit for purpose.
Update: Bluetooth now pairing (but only works for some functions) following recent app update. Error 2102 now appears fixed. I'll give it another star for sorting out the pairing, but app still not the finished article (and I'm beginning to feel like a beta tester). Machine makes great coffee, tho' - without the app!

Getting better


The app looks and feels great and on brand. I have only really used the ordering function so review is based on that feature. Previous versions were a bit cumbersome and buggy, network errors constantly appearing on launch. The pick up point location selector still needs attention, it's easy to zoom in but I feel it still needs refining to make easier - maybe a save this pick up point function??
Wording on the CTA buttons is odd 'Validate' seems odd, what's wrong with Continue! But that's minor. Can see lots of improvements and obviously lots of attention is being given to the app, so hopefully it keeps improving

Amendment to this review - pick up point feature just crashes the app. Very annoying as now can only order by home delivery which is more expensive 😡

Terrible app. Very buggy and frustrating


It needs urgent attention. It keeps crashing, so I actually haven't been able to place an order. I've tried about 10 times but can't get through ordering without it crashing. It used to work fine. Now huge problems. Plus lots of minor issues: Doesn't remember my address properly. Every time you go back to the coffee list it jumps to the top where all the silly coffees are, so you have to scroll down. Seems to have removed coffees I've always ordered with no explanation (it could be that the app is broken and not listing them, but i can't tell). When I choose the Pick up option, the locator doesn't work and I have to correct my address again, despite having corrected it on previous screen. This is where it most often crashes. But it does crash elsewhere. Truly truly awful.


Nespresso S.A.
96.4 MB
Food & Drink
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Catalan, Chinese, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian Nynorsk, Polish, Portuguese, Spanish, Swedish, Traditional Chinese
Age Rating
Rated 4+
© Nespresso SA


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