Description

Manage your trip with Norwegian on the move! Book flights, add Fast Track and other extras, keep track of your travel plans and get important updates about your trip – everything in one handy app.

* You’ll have all your travel documents in one easy-to-access spot – both tickets and boarding passes are stored in one handy travel folder
* Book flights directly from the travel assistant
* Add and keep track of trips that haven’t been booked with your profile
* Check in on the go – convenient and quick
* Add Fast Track and skip the queues through security – handy when you’re running late or when you just feel like spending your time on other things than standing in line
* Travelling with more bags than expected? The travel assistant lets you add extra checked bags easily
* Add seat reservations to your flights and make sure you get your favourite seat
* Get push notifications with up-to-the-minute info about your flights
* Automatic login for faster access to your information and for booking flights
* Travel archive with your previous flights
* Check if flights are on time with our flight status overview
* Offline access – your travel information’s always there when you need it
* Passbook support for your boarding passes when you’ve checked in online

Help us improve the app!
Got tips or suggestions on what we should improve or include in the travel assistant app? We’d be glad to hear from you. Contact us at travelassistant@norwegian.com

What’s New

Version 4.4.3

* See what the weather will be like at the destination of your upcoming trips!
* Possibility to re-book your previous trips
* Infants now have their own ticket and boarding pass
* Bug fixes and stability improvements

Ratings and Reviews

4.7 out of 5
26.3K Ratings
26.3K Ratings
TLSTH ,

Fantastic Service!

Having recently been the subject of a cancelled Ryanair flight - I have vowed to never fly with them again... Norwegian has always had superior service compared to Ryanair but sadly they do not fly to my “closest” airport in Norway. Undeterred by this I accepted the additional travel time to fly to Oslo and booked with Norwegian. WOW - what a difference! Friendly, helpful and actual Norwegian employees at the airport. On board - just the same. Lovely people who spoke with calm voices and wanted to do everything to make sure the passengers were looked after. Announcements from the pilot throughout the flight - again - in a calm manner. A truly enjoyable experience and I was reminded why I love Norwegian and not their competitor. Even better as I was travelling last minute for a funeral abroad. Norwegian (everyone) I must thank you for being the best airline without compromising on the customers experience. You have gained a new family for life and I would just like to encourage you to revisit flying to Torp, Oslo... PLEASE !!!!

joecek ,

Joseph C

My flight had to be rescheduled by 12 hrs but still taking off in the same day due to a technical reason however it would make it a bit difficult for me to carry on the second leg of my journey - train connection from Copenhagen to Angelholm in Sweden at about 2 o’clock in the morning. No, not for me.
Called the customer service, they changed the outbound flight for another day and time that was convenient for me and that was what I generally expected.
However to my surprise they were also able to change the day of the return flight so I can still spend exactly the same number of days with my niece as initially intended at no extra cost to me.
Great customer service and best low cost airline.

sophie cndjrirnf ,

Entering passport details too fiddly

1 - the app doesn’t remember items already checked (ie I had to Tick my daughter as female about five times
2 - my daughter s first name appears as alice miss lee - I took off the miss but it came back in the final boarding card?
3 - when entering dates, you have to start by year, month and day otherwise it auto correct to today’s date. It is not self explanatory and very frustrating if you are not aware of the trick

Information

Seller
Norwegian Air Shuttle ASA
Size
61.5 MB
Category
Travel
Compatibility
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English, Danish, Finnish, French, German, Norwegian Bokmål, Spanish, Swedish
Age Rating
Rated 4+
Copyright
© Norwegian Air Shuttle ASA
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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