With ofo, it’s just you, two wheels, and an app.
Since ofo is station-free, you can go wherever you want. All you have to do is safely park your ofo when you’re done wherever local law permits.
Now — where will ofo take you?
Curious how ofo works? It’s easy.
Open the app.
Grab an ofo & go.
Get there & lock it up.
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Fix bugs and improve general performance.
Ratings and Reviews
Complete waste of time and money
The Ofo bikes are Ofoul! One of the most user unfriendly apps I have ever discovered. The map is infuriating as the pin is so hard to control and 9 times out of 10 the bike that appears on the map does not exist when you reach the point it is supposed to be. If a bike is there then there is a risk it will have no seat. And - most infuriating of all - of the 6 bikes I have tried to use, 4 have had broken locks so when you unlock it the lock does not actually release - but you are still charged £1 for a bike that cannot be used. A similar flaw is that if you unlock a bike but the chain has come off you won’t know until you try to use it - and then that’s another £1 for a useless bike. Once you find one that does actually work, the gears are either so loose you barely move to so intense you have to apply most of your bodyweight just to get moving (something I don’t mind in a spin class, but far from ideal when trying to rush between points in the city). To add insult to injury, customer service are completely unresponsive - so it looks like I won’t be getting any refunds for this terrible service. Seriously avoid.
Not suitable for shorter people!
I used this app as I read a review online that ofo bikes were lighter bike models and were good for shorter people. After a pretty bad experience with the Santander bikes in London and reading this review I decided to give it a go. After visiting three spots to find a bike only one actually existed. The bike was easy to adjust but when I got on the saddle I could barely reach the floor; I’m 5”1! When cycling in London I think it’s key, especially for a beginner, to be able to support yourself when stationery. It is just as heavy as a Santander bike and I nearly fell off and was tempted to dump it. Also when I went to leave it at Waterloo (a popular cyclist destination for obvious reasons) the app told me I was out of their ‘operation zone’ and I would be fined 20 points?!? Not a great business model.
However the great thing about this app is that it works well and I had no issues with it crashing or being unresponsive and the fare is reasonable at 70p for a 30min ride.
I have requested a refund as I won’t be using it again.
You want to access my contacts???!??
Some problems with this:
On three occasions so far I have walked out of my way to find a bike, and it has not been there. Each time this has been in full view of the road all around and I have gone to the *exact* point indicated. Frustrating and a real timewaster.
On two occasions I’ve reported a broken bike (light cable severed, faulty gears) and have never had the promised extra point to the OFO score - making me question the point of the score at all.
But worse than this - in the latest update - is asking for FULL ACCESS TO YOUR CONTACTS if you want to recommend the app to friends (with an incentive of free rides). There is no way I would grant such access. At the very least there should be a manual alternative so you can hard-type email addresses, but it’s the intrusive, almost-desperate design of this new system that gives real privacy/data concerns.
- Bikelock Technology CO., Ltd.
- 109.6 MB
- Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
- English, Czech, Dutch, French, German, Italian, Japanese, Korean, Malay, Portuguese, Russian, Simplified Chinese, Spanish, Thai, Traditional Chinese
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2018 ofo Inc
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Up to six family members will be able to use this app with Family Sharing enabled.