Oticon ON 4+

Yesterday I tried to open the Hearing Fitness function on my Oticon On app and, after using it successfully for several months, it told me that I had to open an account to access this function. I opened an account only to find that all my carefully-curated data for the last six months had disappeared.
Thanks a lot Oticon!
You have fixed something that was not broken and trashed my health data for no reason at all.
It has been a pain to have your app running constantly and getting in the way in the app switcher, and I will not be doing that in future, especially now that I know that you might wipe everything again when the mood takes you.

Dear Non-binger, thank you for your review. We have received your feedback also via email and our app support team will be in touch shortly. Best regards, Oticon.

I’m a 65 year old builder who has wired down to fitting bathrooms for a living which is very rewarding I listen to pod cast and streaming music answer my phone all day and after stripping a bathroom of tiles and plaster had to wear a mask and goggles, by 12 o’clock everything was off , bagged and down stairs so I to my mask off for the second time and noticed I’d lost an aid well after 20 -30 bags of rubble it’s well gone then I thought wonder what the app says , well standing in the bathroom it said left aid was near and the right aid was far away , so I went down stairs and walked ove to the rubble sacks (luckily the skip hadn’t arrived yet) and the app said the right was near to so I got my 14 stone polish apprentice to bring one bag at a time to me at the other end of the drive (you don’t think I did all that on my own did you !) and after 9 bags it was near to me so had to be in that bag , so we gently tipped it out and right at the bottom was my aid , right as rain though a little dusty . So I wiped it off and popped it back in bingo an could watch England play Senegal in the pub in stereo! And when everything gets to noisy I can just turn everyone right down! brilliant ! By the way I have an iPhone 12 and if ever the DONT connect for some reason I just disconnect the batteries for a second that usually works

Dear doctor of sport, we are so glad to hear that the Find My Hearing Aids feature helped you find your lost hearing aid in such a challenging environment. Thank you for taking the time to share your experience here on the App Store! Best Regards, Oticon

After a very disappointing experience with the £100 Streamer Pro a few years ago I was suitably sceptical after I acquired my new (NHS-provided) xceed1 up, to learn of an app that promised to do even more than the Streamer Pro…and for free… but it does !! The Bluetooth connection to my iPhone 11 was easily achieved and works beautifully and it’s made a big difference day-to-day: controlling volume on the phone screen is much easier than reaching behind my ear and listening out for barely audible clicks. Streaming from the phone has been a revelation: conversations on the phone, which I used to dread are now crystal-clear and I can make much better use of internet music and information sources. The only weakness I’ve spotted is the inaccuracy of the battery meter - when I first got the app it said my, almost new, battery was at 10% and
it continued to send warning notifications for another week… apart from the time it briefly upped its reading to 30% ! I’ve been wearing hearing aids for 40+ years now and this app along with the xceed aid must be biggest improvement in my hearing experience I’ve met.

Dear fhcbd,
we are glad to hear that the Hearing Aids and the App are making a difference for you!
Thank you kindly for the thorough review and we hope you keep enjoying your new set.
Kind regards, Oticon