Screenshots

Description

Every parent knows it's difficult keeping track of all their children’s activities. Schools, clubs, sports events...there's always something to read, plan for or reply to.

The ParentMail App brings all of this together for parents into one simple, convenient application. You can:

- Connect to all your schools, clubs and nurseries that use ParentMail
- View all your important messages in a single, uncluttered feed
- Highlight important message to return to later
- Configure notifications you suite your requirements

And for schools using our online Forms service you can also:

- Complete school forms online
- Give permissions and consent
- Submit dinner menu selections
- Respond to surveys and questionnaires

Registration:
To use the ParentMail App your school will need to be using ParentMail and you will need to have completed registration. Please contact your school for further information.

Terms:
Terms and conditions and other restrictions apply. A compatible Smartphone, operating system and Internet access (fees may apply) are required.

Other things you need to know:
- Requires iOS 7.0 or later

- Compatible with iPhone, iPad and iPod Touch
- Network charges may apply (Please check with your network provider)

What's New

Version 1.8.7

- Various Updates

Ratings and Reviews

3.6 out of 5

954 Ratings

954 Ratings

Frustrating niggles make the app annoying.

Bigfoot-Daniel

If the school offers parents evening on 2 dates and you book an appointment on one date it constantly shows a notification that you need to book an appointment. The app thinks you need an appointment on both dates. The constant notification is annoying. Other reviewers have commented this is the same for forms that you don't need to respond to because you aren't taking up the event offered. Even if you move the item to the archive the notification persists.

The second frustration is that despite having the app and having push notifications there is no way to turn off emails or SMS. Consequently I get a summary email everyday that something has been sent to the app - even though I have read it in the app. I get an SMS and this is then duplicated in the app as a new notification.

ParentMail need to sort it out so that items in the archive don't generate notifications and have a way to turn off emails and SMS if you are receiving push notifications from the app.

Developer Response

Hello Daniel. Thank you for your feedback. We appreciate the suggestions and the improvements for the App. We will look into these and forward the suggestions to consider in the future.

Frustrating issues which cannot be too difficult to fix

Captain Muso

This app is a great idea but just seems like the implementation needs some work. My complaints have been registered by many other people on the App Store reviews (which seems the only way to contact the developers by the way). I will reiterate my issues anyway.

Firstly notifications by email. There should be an option to turn off notifications by email, or at the very least register that I have read something in the app and then realise that I don’t need an email notification which says exactly the same thing again. We’re all busy and don’t appreciate getting unwanted emails.

Secondly notifications that will not go away. I want the app to notify me of messages and I want unread messages to appear as a badge on the app but there needs to be a way to ignore a notification so the app badge disappears. Examples include forms which do not need to be filled in and notifications to pay into a lunch money account when my child gets free school meals.

You may well think that these small niggles don’t warrant a two star review and to be fair the app generally seems to do what it is supposed to, but when every interaction with the app is seasoned with a little bit of annoyance and frustration at not being able to adequately edit the notifications, it all builds up and I end up feeling less generous. If there was any other way to contact the developer perhaps these frustrations could be vented differently.

Developer Response

Hello and thank you for your review.

Email notifications are sent at the same time as push notifications, which means you'll receive both. Unfortunately, once the message has bean read within the app, there is no way of re-calling the email that has already been sent. ou can change your notification settings so that you receive a notification instantly, or to receive a summary of your notifications. If you would like to change this, select Settings > Notification Settings in your app.

The notifications are designed to let you know that new items are available - whether this is an email, an item available to purchase, or a form to fill out, and these can be cleared by viewing the item.

We are open to all suggestions and we encourage you to email us at feedback@parentmail.co.uk if you have any comments or questions.

Improve activity capacity

Mrs_Blackwell

For general use I quite like the app. However, it can be extremely frustrating when there is a first come first served booking needed, whether that is parents evening or activity days which open at 7am. This leaves the app unable to cope with the level of activity. Crashing, unable to open the correct page, a 502 Bad Gateway error message or unable to confirm or pay. There is nothing more frustrating than waking up at 6.30am to book your child in for their chosen activity and then finding yourself constantly closing and restarting an app but it still not showing up, let alone allowing you to book.
Can you please also add a feedback link as well. It would help a lot.
I am happy to edit my review once changes have been made. I do hope that you make them because it would certainly improve your customer satisfaction, and it would allow your app to actually function as it is meant to.

Developer Response

Hi Mrs Blackwell. Thank you for your review. We will look into the crashing of the App for you to see how we can improve this. Please email feedback@parentmail.co.uk if you would like to leave any further feedback and we will be happy to help with outstanding issues on the App.

Information

Seller
123Comms Ltd
Size
29.2 MB
Category
Education
Compatibility
Requires iOS 7.0 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 123comms LTD
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

More By This Developer

You May Also Like