Professionally welcome sales and service customers into a dealership with Host+, Pinewood DMS’ meet and greet app.
Seamlessly linked with the CRM module in Pinewood DMS, supporting the reception, sales and service teams to make customer communication even easier.
Host+ provides real-time access to the entire CRM database, allowing users to see appointments a day in advance, view expected arrival times of customers, and access the full CRM record, including view of survey scores, previous contacts and a next desired vehicle.
Customers can sign off work raised to digital job cards, using an e-signature on the app.
Record arrival videos when a vehicle arrives onsite, showing the current condition including any damage, protecting staff against any possible liability claims.
Complete a full vehicle health check with the customer, providing transparency on any issues highlighted.
Host+ integrates with HPI / BCA, for the simple creation of vehicle appraisals. Record the step-by-step process through to completion, supporting any damage with photo and video proof, or using notes.
Fix - "Failed to process request" when viewing some customers in Service Customers
Ratings and Reviews
Multiple Video added 👍👏
Thanks, that has made the brilliant app almost perfect. Cannot understand why Pinnacle desktop users would not want to use this.
Makes life simple especially for our fleet dept, when they are out visiting customers it portrays us in the desired professional manner.
A big improvement over the previous version, worked a treat once I got my mobile user organised.
Great tool for selling and great for meetings too and always been prepared with everything to hand
Up to six family members will be able to use this app with Family Sharing enabled.