iPhone Screenshots


Make your life easier, work smarter and receive great rewards with Glow-worm’s Plumbing Toolbox app for professional heating engineers.

With Glow-worm’s Plumbing Toolbox you will get exclusive rewards and business development tools instantly on your phone to achieve a simpler, more efficient working life.

Developed with our installers to provide a full suite of tools including useful product information and instant rewards, it’s ready to use any time - especially when working on installations at customers’ homes.

Plumbing Toolbox Top 10 benefits:

1) Never miss another new sales lead

Get customer requests as they happen. When a homeowner contacts the Glow-worm website to request a visit, you’ll receive an update (including their name, contact details and directions). So you can respond immediately.

2) Find a local merchant instantly

No more wild goose chases – the app’s merchant locator will point you in the right direction for any supplies you need.

3) Just scan it; instant product rewards and free warranty registration

All Glow-worm boilers can have their barcodes scanned upon installation for you to claim your member rewards. Scanning barcodes will save you time and eliminate potential errors. You can also complete your free extended warranties within seconds from your phone at the same time to send through to customers/landlords.

4) Manuals & leaflets - on demand

Complete installation manuals available as PDF documents plus user guides and consumer sales literature to instantly impress your customers.

5) Some rather nifty gadgets

From a unit converter to a calculator (accessible without leaving the app) and even a handy torch, these gadgets offer practical ways to help you on the job.

6) Read all about it

Available at a glance: Summary info for our products, from accessories to full-system components.

7) Fix that fault

Instant identification of faults with quick and easy references for all products. So you can diagnose the problem in seconds.

8) Keep in touch

The app ensures immediate contact with us here at Glow-worm - so you can stay connected throughout the working day.

9) Heard the latest?

Receive all the latest news as it happens, including exclusive Glow-worm technical bulletins.

10) Stay in the loop

Need to update or enhance your professional skills? You can request training through the app.

Glow-worm’s Plumbing Toolbox is the free suite of tools from one of the UK’s leading heating manufacturers. Fully integrating key features from Glow-worm’s “Club Energy” as well many more new benefits. Users of the app will need to use their Club Energy log-in details.

Non-members of Club Energy can download the app for free now and sign up instantly to Club Energy.

Glow-worm’s Plumbing Toolbox: Make life easier and work smarter.

What's New

Version 8.0

Pluming Toolbox has undergone an exciting update so not only do you still get the same features form the original version, you can now benefit from:

- GDPR Compliance for you and your customers

- Improved product and warranty registration process. Allows registration of additional Glow-worm products under the same installation.

- Improved Literature section called the 'Knowledge base’.  Can now searched by product or scan serial number barcodes.  Favourites can also be bookmarked for quick reference.

- Improved sales leads section and now includes in-app notifications when new leads are received.

- Improved fault code finder. Can now searched by product or scan serial number barcodes.

- New rewards page which includes links to the online cash catalogue.

- Spares stockist finder has been added.

- Improved support section including Sales manager search.

Ratings and Reviews

App Status Update


Thank you for your feed back and such positive reviews.

Unfortunately the launch of the new iOS6 operating system has caused a large number of apps including Plumbing Toolbox to develop unforeseen system problems.

If you have updated your iPhone settings to iOS6 some of the features such as barcode product claiming and warranty registration have been impacted.

The new version of Plumbing Toolbox for iOS6 is being approved by Apple and will be available as an automatic update in the next couple of weeks directly to your iPhone / iPad.

If you are running iOS5 you will not be affected.

The Club Energy site can still be used to register products and warranties.

App crashing


Downloaded app some 2 weeks ago and tried to make first claim this morning only to find that the app crashes every time you attempt to complete a registration. I am the only one suffering the same problems?

There also appears to be little or support when you have a problem as the app support link just takes you direct to the club energy web site and glow worm direct don't have anyone in house who can deal with issues.

Sounds good but doesn't work

Acorn plumbing

Great tools. But the registration scanner does not work and glow worm do not seem to care. They just say update again, but we are up to date. We have tried this app on 4 boiler installs. Makes you refill in the details every time just to keep telling you it cant register the boiler. Have rung and emailed glow worm but no one can help on phone and no reply to email after 2 weeks. Shame really as it seems a good idea.


CDA Creative Communications Ltd
65.5 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
Rated 4+
© Copyright of Glow-worm 2016


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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