Now you can know exactly what’s going on with your cloud infrastructure wherever you are, whenever you want – don’t feel tied to your desk to keep tabs on your cloud.

Supports Cloud, Dedicated, and Fanatical Support for AWS accounts. It does not support Rackspace Email which is a different service.

With the Rackspace Mobile app for iOS you can:

• Manage your Support tickets for Cloud, Dedicated, and Fanatical Support for AWS accounts
• View and create Cloud Servers
• Save and switch between multiple Rackspace accounts quickly and securely

You can also view and get insight into your Cloud Server & Monitoring health items, like:

• Monitoring check details
• Monitoring alarm details
• Alarms by failure conditions
• Historical data from your alarms
• Contextual graphs that show trends over time
• Ping and traceroute operations on servers

If you need help, you can always contact Rackspace Fanatical Support via phone from the Support section of the app.

Follow us on Twitter at: or give us feedback in the app under the Support tab.

What's New

Version 2.6.5

Rackspace 2.6.5 brings you:
- Sometimes you'd work on one ticket, and end up with two tickets. That's 200% too much, and we fixed that.
- For some customers, the Call Rackspace option had gone missing. We chased it back into place on the Support tab where it belongs.
- We applied a bit of spiffy to the Support tab, with more options and functionality coming soon.

Ratings and Reviews



Since the update, just says “Unable to Authenticate user with credentials provided” despite the fact that my creds work in the browser.

Deleted and reinstalled. No joy.

For my needs the old app was better


This app is called cloud control but I can't control my load balancers with it. I used to be able to do that with the old app.


Rackspace Hosting
35.6 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
Rated 4+
© 2017 Rackspace Hosting


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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