Rocketmiles 4+

Just started using the app really easy and you can earn loads of awards with it good all round 😀😀😀😀😀

Rocketmiles is just simple scam! I booked my hotel in Singapore through their website. They were advertising this hotel in Marina Bay but when I arrived and taxi driver dropped me off at the address I gave him from my reservation was totally different address that Rocketmiles was advertising this hotel and nowhere even close from Marina.
I called Rocketmiles to inform them about their mistake and asked them to transfer or refund me the money so I could book new hotel which would be in the location I wanted to stay.
I was told by Steven one of their customers service representative that this is my fault because I should make sure I checked the address correct after I book hotel even tho their refund policy is non refundable and I was not even offered any recommendation from them at all. I was left with hotel I didn’t want to stay at, never got any refund, wasn’t offered any help and received disgusting customer service.
I will never book with them again and I would never recommend this website to anyone.

We have used this Rocketmiles App for nine months now and along with our 11,000 bonus miles for starting up the account, we have received thousands of Avios from hotels that we booked (for example 14,000 avios for a Waldorf hotel in France), so totally worth using the App.

Top tip: just book the hotels but always look online at the address, the hotel and location before finally booking so that you do not have any problems when you attend the hotel!