Download the Royal Bank of Scotland Mobile Banking app, available for our Digital Banking customers. Our simple and secure app has all the features to help you manage your money on the move, so you have more time for the things that really matter.

How to Register and eligibility
The Royal Bank of Scotland Mobile Banking app is available to Royal Bank of Scotland Personal and Business customers with Digital Banking, who are over 11 and have a UK or international mobile number.

Once you’ve downloaded the app registering is simple, all you need to hand is your Digital Banking customer number, Security Number and password to get access straight away.

Not registered for Digital Banking or forgotten your customer number? Get a reminder or sign up at

Using the app
• Login using Touch ID or Face ID if you have a compatible iPhone or iPad
• Use your Apple Watch to view your balance and recent transactions and Get Cash when you do not have your debit card
• Use 3D Touch to access features from your home screen on compatible phones
• Hide your balance, reorder your accounts or edit the names of your accounts to personalise your banking experience.
• View your Customer Number – this is the number we use to identify you when you log in to Digital Banking and for authentication when you call us

Managing your money
• View your balances and transactions or transfer money between your Royal Bank of Scotland accounts
• If you have registered for MyRewards ( you can check your pending and available Rewards balance

• Manage your Direct Debits and standing orders
• Transfer up to £250 to any UK account
• Make payments to international accounts you have previously set us using Online Banking
• Pay your bills by searching for approved utility and service providers when entering a payee name
• Pay Your Contacts who use the app or any mobile number which is registered for the Paym service
• Share a confirmation after sending a payment or setting up a Standing Order

Get Cash
• Get Cash at any Royal Bank of Scotland (Scotland), NatWest or Tesco cash machine using your app or Apple Watch when you don’t have your debit card
• Use Near Me to find your nearest cash machine or local branch

Other things you need to know
• We are proud to be the first bank in the UK to offer a RNIB Approved App for use by blind and partially sighted customers

• Get Cash lets you take out up to £130 per day from our UK cash machines, when you have at least £10 available in your account

• Pay Your Contacts allows you to pay anyone who has this app or is registered for Paym up to £250 using their UK mobile number. To use Pay Your Contacts customers must be over 16 and have available funds in their account, limits are independent of daily withdrawal and Get Cash limits

• Register for the Paym service in the More menu

• Standard data charges may apply - contact your network operator for details

• By downloading this application, you are accepting the terms and conditions which can be viewed at We recommend that you save or print a copy of the terms and conditions and privacy policy for your records

To enjoy all of the features listed you will need to accept the following permissions:
- Network communication for connectivity
- Your location to find your nearest cash machine or branch
- Access to your contact list to allow you to ‘Pay Your Contacts’

For more information visit or contact our Mobile App support staff on 0345 366 0013 8am to 6pm Monday to Saturday.

What's New

Version 5.7.0

Thanks for banking with the Royal Bank of Scotland.

With this release:

•Schedule transfers between your own accounts for a future date.
•View personalised lending offers in the ‘Apply’ menu.
•Business current account customers will be able to capture, store, export and manage receipts in the app.

Customer Reviews

4 out of 5

902 Ratings

902 Ratings

Close to perfect. A great banking app


Easy interface; once you work out the expand/collapse function then drill into each account, you can do the majority of functions available on full internet banking. I like we can create a new payee AND save for later too.
I understand the internal banking programme structure will be complex, however this app has the potential to be industry leading if it provided information on pending transactions too. RBS are promoting contactless payment but often this takes >2/3 days to appear, however the advisor at the contact centre can see these transactions. This really would make RBS the MOST helpful bank.

Awesome User interface


When using a bank app I want an app that updates to the last eat phones and supports all the Lester’s features for example some banks haven’t updated there app for the iPhone X display but the RBS has and also a lot of banks don’t offer an Apple Watch app we’re you can quickly and easily withdraw money from an ATM using the “get cash” feature. In conclusion the RBS app is one of the best online banking apps available for iOS and watchOS devices and I would totally recommend switching to the RBS as the app is simple to use and the user interface is one of the best.

Multiple accounts

Inconvenient banking

So frustrated and upset with RBS. This new app is horrible and has made business banking so much more difficult for my company. I have 8 RBS bank accounts between my 6 companies and 2 personal Accounts. In the past I could log onto the App to view, pay bills and move money around between all 8 Accounts. This is not possible anymore as only a few Accounts can be linked to the one App. Now I have to go to my computer, log into each individual account, move money around and pay bills. I’m constantly logging in and out of Accounts.
Why did RBS cause this inconvenience? The reason I moved all my business accounts from a different bank to RBS was this exact reason: inconvenience which RBS eliminated for me.... not anymore.
Guess I’m moving banks again.


The Royal Bank of Scotland Group, plc
119.5 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad and iPod touch.
Age Rating
Rated 4+
© 2015 The Royal Bank of Scotland plc


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