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Royal Bank of Scotland

By The Royal Bank of Scotland Group, plc

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How to Register

The Royal Bank of Scotland Mobile Banking app is available to Royal Bank of Scotland Personal and Business customers with Online Banking, who are over 11 and have a UK mobile number starting with 07.

Once you’ve downloaded the app registering is simple, all you need to hand is your Digital Banking customer number, PIN and password to get access straight away.

Not registered for Digital Banking or forgotten your customer number? Get a reminder or sign up at


Login using Touch ID if you have a compatible iPhone or iPad

Check your balances and transactions or transfer money between your Royal Bank of Scotland accounts

Manage Direct Debits and standing orders

Transfer up to £250 to any UK account using a sort code and account number

Make bill payments by searching for approved utility and service providers when entering a payee name

Get Cash at any Royal Bank of Scotland, NatWest or Tesco cash machine using your app when you do not have your debit card

As a Personal Customer you can Pay Your Contacts who use the app or any mobile number which is registered for the Paym service

Use your Apple Watch to view the balance and recent transactions of your main account and Get Cash when you do not have your debit card

Apply for an overdraft or savings account by visiting the Products tab

If you have registered for MyRewards ( you can check your pending and available Rewards balance.

Use Near Me to find your nearest cash machine or local branch.

Edit the names of your accounts to personalise your banking experience.

View your Customer Number – this is the number we use to identify you when you log in to Digital Banking and for authentication when you call us.

Use 3D Touch to access features from your home screen on compatible phones.

Other things you need to know

Get Cash lets you take out up to £130 per day from our UK cash machines, when you have at least £10 available in your account. There is a maximum limit of two Get Cash withdrawals every 24 hours.

Pay Your Contacts allows you to pay anyone up to £250 who has this app or is registered for Paym using their UK mobile number. To use Pay Your Contacts customers must be over 16 and have available funds in their account, limits are independent of daily withdrawal and Get Cash limits.

Register for the Paym service in the More menu

We are proud to offer a RNIB Approved App for use by blind and partially sighted customers.

Standard data charges may apply - contact your network operator for details.

By downloading this application, you are accepting the terms and conditions which can be viewed at We recommend that you save or print a copy of the terms and conditions and privacy policy for your records.

To enjoy all of the features listed you will need to accept the following permissions:
- Network communication for connectivity
- Your location to find your nearest cash machine or branch
- Access to your contact list to allow you to ‘Pay Your Contacts’

For more information visit or contact our Mobile App support staff on 0345 366 0013 8am to 6pm Monday to Saturday.

What's New in Version 5.1.0

Thanks for banking with the Royal Bank of Scotland!

This time around we’ve made the following updates to the iPhone app:

•Transactions have been made easier to recognise, tap a transaction to see useful information.
•See your overdraft limit as well as your overdraft balance, helping you stay on top of your finances.
•Hide your balance and reorder your accounts by pressing the more icon on each account.
•Share a confirmation after sending a payment or setting up a Standing Order.

Your feedback is important to us; if you love our app, tell us by leaving a review on the app store or send us a tweet @RBS_Help using #RoyalBankApp. If you have any suggestions to make the app even better let us know on our community forum


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Customer Reviews

Brilliant app - don't believe the bad reviews

Too many people slag this app off because they can't be bothered to use it properly or research how to use it properly because they are just lazy. It doesn't work how they think it should so then it must be crap. It might just be that they are being stupid!! This is by far the best banking app I have seen. I have an account with Santander and their app is not as good by a long chalk. I can't recommend this RBS app enough. ps. If you can't get the Touch ID to work click on the "more" option at the bottom of the page and enable Touch ID. It's easy. Nice to see RBS getting something right. The latest version is even better but you still have to set up a new standing order to a new payee using the online banking, it's a pity it can't be done from within the app. Otherwise this is a brilliant app.

Excellent app

I've been using the RBS app pretty much since it became available - in the early days it wasn't great, but it's improved so much over time and has grown to incorporate many of the features I was looking for. We manage lots of online payments, topping up mobile phones, topping up the kids bank cards - everything you might expect. The account overview tools are great too - graph view is something I especially like and use (I wish it covered a longer period though, 6 months?) The one feature that was missing for me was the opportunity to set up new standing orders from the app (still using the security card reader of course) - I don't know if the current version of the app now has this, but it would make the app complete. No complaints - it does the job and is easy to use.

Multifunctional and reliable

Very good app. Allows me to check my balance, transfer money between accounts and make payments to my previously set up payees. You can now also update the reference when paying payees so I don't need to log on and do this with the card reader just for a single payment. Much better than other banking apps that I have used in the past. Would benefit from also having a function to replace my card reader as it would be much more convenient to use my phone than the card reader.

Royal Bank of Scotland
View in iTunes
This app is designed for both iPhone and iPad
Offers Apple Watch App for iPhone
  • Free
  • Category: Finance
  • Updated:
  • Version: 5.1.0
  • Size: 57.4 MB
  • Apple Watch: Yes
  • Language: English
  • Developer:

Compatibility: Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Customer Ratings

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