Description

The ScottishPower YourEnergy App allows you to control your energy at your fingertips. Managing your dual fuel, gas or electricity account has never been easier.

You can change your tariff, manage your monthly direct debit payments, enter your gas and electricity meter readings and keep track of your gas and electricity usage with your smartphone on the go. This means you could save time, energy and energy costs - and always be in control of your ScottishPower account. ScottishPower Connect customers can also remotely control their heating via the app.



Change My Tariff

Are you on the best energy deal for you? Our online tariff selector lets you compare our available energy tariffs and it only takes a few minutes to choose a new tariff. WithFreedom, you can change to any ScottishPower tariff without paying exit fees.



Direct Debit Manager

Stay in control of your monthly direct debit payments within the app. Our handy direct debit manager tool allows you to view your gas and electricity usage and adjust payments to suit your needs, helping you to know where you stand with your bills.



View Bills & Energy Usage

Monitor your energy usage and bills across the year, view a detailed breakdown of your gas and electricity and even email your bill with our simple usage and bills graphs. There is also some really handy energy efficiency tips to keep you on the right track.



ScottishPower Connect & Boiler Care

At ScottishPower we don’t just provide you with Gas & Electricity, we also offer a range of services to help you feel secure and stay more in control of your energy.

Existing customers can order ScottishPower Connect or one of our fantastic boiler care packages straight from the app.



Customers can also:

• Log in or register your online gas and electricity account.

• Manage your energy account details.

• Enter your meter readings directly into the app to keep your energy usage and bill data up to date.

• Contact ScottishPower customer services directly or on social media. You can even request a call back.

• Quickly access emergency information.

• Read through some frequently asked questions related to your energy app.

• Not yet a customer? You can view the app in demonstration mode to get a glimpse of what you are missing!


Download this free ScottishPower app on iPhone or iPad and take control of your energy today.


This app is in constant development and feedback is always appreciated to help us improve it.

Contact appfeedback@scottishpower.com with any problems you encounter and we’ll do our best to fix any issues related to your energy app.


Contains public sector information licensed under the Open Government Licence.

What's New

Version 2.40

Improvements to Change My Tariff Process, new energy + boiler care offer

Ratings and Reviews

4.2 out of 5

12K Ratings

12K Ratings

Terrible

AR Buchanan

Terrible customer service throughout my time with SP. Had smart meter installed in July, has not worked properly, have phoned numerous times,(spent literally hours on hold!) done everything asked of me, still not working properly. Asked for someone to come out, numerous times, been promised but never arrived. Just to add insult, have been given an estimated bill today, which was one of the main reasons for getting a smart meter. So disappointed, upset, and frustrated. Just want to be treated fairly. Please please contact me as soon as possible to try to sort things out, will go to the ombudsman (or equivalent) if I don’t here by the end of this week.

Developer Response

Hi there, did you manage to get this sorted? We can help if not, just email us at appfeedback@scottishpower.com and we will look into this for you. Thanks, ScottishPower App Team.

Customer service do not return queries

Swole77

During the summer period 2017 and after using this app to submit my meter readings I noticed that it was updating but showing incorrect readings which according to the app I had used a substantial amount of gas and absolutely no electricity, 0 units! Bearing in mind I only have a gas hob and boiler. After emailing customer service via the app I received an email back saying they would look into it and since then there has been no further communications. I repeatedly emailed asking what the outcome was bit as of yet have received no response.

Developer Response

Hi there, sorry to hear this. Did you use the email via the contact us option? We can help you as well, just email us at appfeedback@scottishpower.com and we can look into this for you.

Support team were incredibly helpful

Aidan (my son)

I had an issue submitting my readings via the app. This was due to it being the initial reading as part of the switchover from EDF. The support portal and the IM support team sorted my problem within 30 minutes. Not only addressing the issue but actually explaining to me what the problem was which you rarely get with IT service desks. Keep up the good work..

Developer Response

Hi Aidan, always great to hear we have been able to help you :) I hope this continues and if you have any more feedback on the app please do update your review or email us at appfeedback@scottishpower.com

Information

Seller
ScottishPower
Size
83.1 MB
Category
Utilities
Compatibility
Requires iOS 9.3 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English
Age Rating
Rated 4+
Copyright
© 2016 ScottishPower Energy Retail Ltd.
Price
Free

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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