iPhone Screenshots

Description

The Shell app provides you a faster and easier way to pay using our Fill Up & Go mobile payment service. You can also collect points and rewards with the Shell Drivers’ Club.

OUR MOBILE PAYMENT SERVICE
We know people lead very busy lives. Sometimes you don’t need coffee, milk or groceries from our shop. Sometimes you just want to fill up and go.

That’s why we’ve introduced a speedy mobile fuel payment service that gets you back to where you need to be. Using Apple Pay, Android Pay or PayPal, select your payment of choice to pay for your fuel quickly without queuing up in store.

We call it Fill Up & Go. And it’s available at a Shell fuel station near you.

To use, simply select how much you want to spend and confirm the pump number. Then just fill up and go. It really is as simple as that.

PAY FOR YOUR FUEL THROUGH YOUR CAR
We now allow Jaguar and Land Rover drivers* to use Apple Pay or PayPal via their car's touchscreen to pay for fuel at selected Shell service stations in the UK.

*This functionality is available to Jaguar and Land Rover owners with vehicles from 2014 that have InControl Apps technology installed.

OFFERS
Receive personalised offers through Shell Drivers' Club or discover our latest instore and forecourt offers. Not a member? Reward yourself with money off Shell fuels. Register in app and get 50 points towards your first voucher.

NEWS & PRODUCTS
Be one of the first to know about our latest promotions, products and news on our Ferrari and Ducati partnerships.

STATION LOCATOR
Plan your next pitstop, find your next Shell station and a list of services quickly and easily.

360® VIDEOS
Get a front row experience and explore every angle of videos ranging from Motorsports to Shell's Eco-Marathon.

CONTINUOUS UPDATES
We really appreciate your feedback and the we are working really hard to continously improve the app for you.

Please note that continued use of GPS running in the background could dramatically decrease battery life.

What's New

Version 4.5

This release includes several bug fixes and user experience enhancements across account registration and Shell Drivers’ Club.

Customer Reviews

4.3 out of 5

3.6K Ratings

3.6K Ratings

Mickyst220

Mickyst

Did the upgrade and the app doesn't work ... absolutely crap ....... it's now Been 3 days and the bloody app still isn't working telling me I have no account, absolutely dreadful. For gods sake shell sort this out it's getting ridiculous .... just seen the reply to another user of your app , are you people thick or just plain stupid why tell just one user how to sort out the problem when there are a obviously many more . Update your app and make it easier to use before we all go to bp . After a week finally thought I'd cracked it but NO , did exactly what you are supposed to do and still saying wrong details NO THEY ARE BLOODY NOT . Absolutely disgusting from shell not what you expect from a so called trusted well known company ...... I did what the development response told me to do and guess what ? It still doesn’t work . You are a hopeless bunch of idiots ..... just a quick update on this farce done everything I was told and I mean everything by the book and .......... still won’t work absolute fu****g useless .. well it’s only taken a few months but got the app working today and everything seems ok but it should never have taken so long . Please shell the next time you update your app make sure it works

Developer Response

Hi Micky. We appreciate your patience on this and we're sorry that you've had issues with the app since the latest update. Would you mind getting in touch with us at SITI-MLM-Support@shell.com and give us some more information? Our team should you be able to support you with this. Thanks

Account Upgrade Totally Broken

Baz1307

Update:
I eventually managed to get back into my Shell Account and got all of my balance back, and it is now working smoothly. That said, it caused me a lot of grief for a little while to the point where I started getting fuel elsewhere. I’m happy it’s working fine again though and will continue to use Shell and the Fill Up & Go service.

The new upgrade tried linking all of your Shell accounts together into one unified service, however the upgrade process didn't work correctly upon opening the app, and now I'm unable to log into my account at all. It was fine before, so why change it? The app has been perfect for me up until now, I have always enjoyed using Fill Up & Go and had no complaints whatsoever. It's a shame to ruin such a good app!

Account migration fail

Olly Harkness

I know that Shell needed to consolidate the user accounts from the many services they have, but I honestly don't think they could have done a worse job of it than they have done.

So I'm on the forecourt trying to use Fill up and Go and ... oh wait, this is when they tell me I need to create a new account. Hmmm... I reckon an in-app notification would have been the ideal place to give me this rather important news. Ethnographic user experience: Fail.

Ok so I set it up at home, excited about using Fill up and Go on my next trip to the petrol station. When the magical moment finally comes I pull out my phone, click on Fill up and Go and ... oh... it's asking me which account I would like to link my Fill up and Go to... ok so I persevere. It asks me to sign in. Cool, that's quite easy. Then it asks me for my 5 digit pin, which I have NEVER used cos i just give Touch ID my thumb print. Then it reckons my mother's maiden name is wrong. Yawn, boring... BP is closer to my house anyway. Total user experience: Double fail.

Information

Seller
Shell Information Technology International B.V.
Size
105.8 MB
Category
Navigation
Compatibility
Requires iOS 9.1 or later. Compatible with iPhone, iPad and iPod touch.
Languages
English, Arabic, Bulgarian, Chinese, Czech, Dutch, French, German, Hungarian, Indonesian, Polish, Slovak, Spanish, Thai, Turkish
Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© Shell Information Technology International B.V.
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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