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Shell

By Shell Information Technology International B.V.

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Description

The Shell app provides you a faster and easier way to pay using our Fill Up & Go mobile payment service. You can also collect points and rewards with the Shell Drivers’ Club.

OUR MOBILE PAYMENT SERVICE
We know people lead very busy lives. Sometimes you don’t need coffee, milk or groceries from our shop. Sometimes you just want to fill up and go.

That’s why we’ve introduced a speedy mobile fuel payment service that gets you back to where you need to be. Using Apple Pay, Android Pay or PayPal, select your payment of choice to pay for your fuel quickly without queuing up in store.

We call it Fill Up & Go. And it’s available at a Shell fuel station near you.

To use, simply select how much you want to spend and confirm the pump number. Then just fill up and go. It really is as simple as that.

PAY FOR YOUR FUEL THROUGH YOUR CAR
We now allow Jaguar and Land Rover drivers* to use Apple Pay or PayPal via their car's touchscreen to pay for fuel at selected Shell service stations in the UK.

*This functionality is available to Jaguar and Land Rover owners with vehicles from 2014 that have InControl Apps technology installed.

OFFERS
Receive personalised offers through Shell Drivers' Club or discover our latest instore and forecourt offers. Not a member? Reward yourself with money off Shell fuels. Register in app and get 50 points towards your first voucher.

NEWS & PRODUCTS
Be one of the first to know about our latest promotions, products and news on our Ferrari and Ducati partnerships.

STATION LOCATOR
Plan your next pitstop, find your next Shell station and a list of services quickly and easily.

360® VIDEOS
Get a front row experience and explore every angle of videos ranging from Motorsports to Shell's Eco-Marathon.

CONTINUOUS UPDATES
We really appreciate your feedback and the we are working really hard to continously improve the app for you.

Please note that continued use of GPS running in the background could dramatically decrease battery life.

What's New in Version 4.3.0

In this update we are bringing you simpler way to sign in:

- To improve the sign-in experience for our customers, we are we are introducing a new Shell account that combines access to services like Shell Drivers’ Club, Fill Up & Go and My Garage.

- To upgrade, all you need to do is follow the simple steps to link your services and create a new account. You can even choose Facebook to login with from now on if you prefer.

iPhone Screenshots

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Customer Reviews

Truly awful

Stopped to fill up the other day to find I have to login and create a new account and linking my apparently 3 other shell account to a new 'upgraded' one! All of which have slightly different passwords which I then have to faff with forgot password links. What an absolute faff! You need to send your app designers to a 2017 digital training classes, your app has to be one of the most confusing and complicated retail experiences known to man! When it works it's sort of ok and convenient, when it doesn't, it's just an annoying lump that takes up valuable space on my iPhone. Please please please sort it out!

Unable to login using existing details!

I can't log in to my account, the app states that it doesn't recognise my password and/or email. When I try to reset password it states that no account is registered with my email address!

*UPDATE* - Following a reply from Shell I have now gained access to my account. The new setup looks to be ok and the only criticism I have is that I was not made aware that as an existing customer I would still have to create a 'new' account to access my information.

Immediately crashes out

I have installed the last 2 updates and both had the same problem of crashing out of the app when launched. I'd hoped the latest version would have fixed it but it's just the same. I have an iPhone 5 and the latest iOS 10 version. This app has never worked well and introducing the pay with your phone facilities seemed to make it worse. Now it just won't even launch. The increasing irritation with this app causes such negative feelings towards the brand that any loyalty and goodwill has been eradicated.

Shell
View in iTunes
  • Free
  • Category: Navigation
  • Updated:
  • Version: 4.3.0
  • Size: 95.4 MB
  • Languages: English, Arabic, Bulgarian, Chinese, Czech, Dutch, French, German, Hungarian, Indonesian, Polish, Slovak, Spanish, Thai, Turkish
  • Developer:

Compatibility: Requires iOS 9.1 or later. Compatible with iPhone, iPad and iPod touch.

Customer Ratings

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